Charlotte Blake-Smith Email & Phone Number

United Kingdom

Dorchester, England, United Kingdom

I have successfully developed and implemented comprehensive training programs from inception within a rapidly growing RegTech startup. These initiatives were aligned with the company's strategic growth objectives and catered to cross-site training needs.• Responsible for the induction and onboarding of new starters.• Design and implement engaging training packages for all levels of learners through a blended approach, including classroom sessions, coaching, workshops, and group sessions for senior, middle management, and entry-level employees.• Collaborate with stakeholders across the business to understand roles and develop training packages that support the development of their team members, ensuring learner progress.• Continuously assess and report on learning outcomes, refining training packages accordingly for process improvement and optimization.• Coordinate the complex logistics of training across three sites, including the US, managing a heavy caseload of learners through face-to-face and virtual methods.• Manage a team of L&D trainers to deliver top-class training and coaching, focusing on process improvement and quality assurance.• Coach and mentor leaders to enhance performance levels.• Manage a caseload of learners, providing mentoring, coaching, and equipping them to meet KPIs and required quality levels.• Lead the Quality Assurance Team, assessing quality against metrics and providing coaching based on findings.

Dorchester

Dorchester, England, United Kingdom

Dorchester, United Kingdom

Poundbury, Dorchester

Discovering new business opportunities within the Anti Money Laundering, Fraud Detection, Due Diligence and Know Your Client Compliance spaces.Researching, identifying and approaching compliance and risk managers to inform and educate them to new solutions within their spheres of interest across Europe, Middle East and Asia and USA. Google and Linked-In searches identifying specific and relevant job titles. Working to weekly targets with an essential requirement for top communication and persuasion skills whilst maintaining accuracy within the database.

Responsible for the end to end recruitment of Nannies within this small family run Agency. Sourcing and selection of top-quality Nannies. This position is fully accountable for maintaining an active talent pool of candidates supplying Nannies to both temporary contracts and permanent positions responding to Client demand. Initiated a pipeline of newly qualified Nannies into the agency database to enhance the agency service offering. Fully Client facing, responding to all aspects of client requirements and queries. Advert writing, sourcing and attraction and Client satisfaction servicing. Introduced processes and systems to enhance the efficiency of the business and speed of recruitment activity.

Bournemouth, United Kingdom

Talent and Recruitment Specialist with over 10 years’ experience in Best Practice Resourcing. Skilled in building and developing high performance teams. Reducing spend whilst gaining maximum return on investment and increasing efficiency through continuous process and system improvements in line with business strategy. Target driven with a constant focus on the customer experience.

Yeovil, Uk

Lead and implement HR Transformation Project. Reducing recruitment costs and time to hire though the introduction of an HR Help Desk and a team of in-house recruiters – restructure and train. Audit end to end processes and improve by introducing slick, efficient procedures whilst deploying training of talent management system within the organisation to achieve maximum capability usage, enabling faster, more consistent recruitment processes whilst producing robust and accurate reporting data. Increase customer service levels through the introduction of business partnering methods, commercial and best practice approach. Champion the benefits of introducing an in-house recruitment function through business partnering, illustrate savings and quality of hires through recruitment dashboards. Implementing improvements to cross functional working methods. Introduce value based interviewing framework, design and roll out training.

Bournemouth, United Kingdom

Continuously review and improve processes, policies, tools and systems across the Recruitment and HR function to achieve budget savings and increase efficiencies and cross functional working, contributing to business strategy and goals. Drive consistency of procedures and customer service offering across sites to achieve high quality recruits into the Organisation and ensuring customer satisfaction. Reduce CPH and TTH through best in class recruitment practices and identify insights and trends from data generated by HR systems and customer feedback. Develop a PMO to manage projects and improvement initiatives, delivering on milestones and reporting on savings and achievements. Responsible for creating and deploying associated training across the Business and within the HR department. -

Bournemouth, United Kingdom

Recruited and developed a team of in-house Recruiters responsible for all volume recruitment. Rolled out comprehensive recruiter training which enables the team to provide a high class resourcing service, dedicated to business partnering. Processes are tailored to meet differing SBU cultures and recruitment needs whilst maintaining overall consistency. Deploying training and workshops to achieve full capability usage of the talent management system. Producing accurate and real-time data for dashboards and scorecards contributing to budget setting and driving down TTH and CPH. Delivering commercial and competitive recruitment solutions for all SBUs. Introduce innovative approaches to identifying, selecting and retaining Customer Service staff. Continuously improving processes and ways of working to achieve best in class customer service. Leading against a clearly defined recruitment strategy.

Led and established dedicated business partnering approach. Provided a recruitment consultancy service to internal customers. Ensure cost effective recruitment solutions whilst using innovative methods to deliver qualified and skilled candidates in response to business needs. Recruiting across a number of Siemens Businesses. Best in class resource function delivering positive candidate and client experience through best practice and ensuring legal, legislative, contractual and financial risks minimised.

Implementing end to end recruitment process and strategy to support company goals. Working as part of a virtual team to implement an e-recruitment tool and deliver training across sites. Drive consistency of usage. Champion Best Practice Recruitment Methods and train and guide Managers and HR individuals on Recruitment Processes and procedures.

A ' Levels

Gcse