Charlotte Caughlan Email & Phone Number

Gold Coast, Queensland, Australia

Australia

Brisbane, Australia

Brisbane, Australia

Accomplishments :FY20 Sales Excellence AwardFY19 Sales Excellence AwardFY17 Sales Excellence AwardFY16 Sales Excellence AwardResponsibilities :Lead manage a portfolio of National accounts. Strategic growth and direction of account portfolio by way of relationship and contract management. Working with state based branches to ensure 'best customer experience', Contract policy, New account implementation & change management,Client retention

Responsibility's include - growth and profit of the Caringbah studio. Leadership, coaching and development of the trainers at Caringbah. Client care and services.

To successfully develop the 'retail equipment' division of the business, through new account acquisition and management and growth of exising accounts. Work with clients on their store fit-out requirements and offer solutions based on plans submitted or concept they are working toward. Liaise with project managers, store owners and procurement departments to ensure all requirements are met for the store. Negotiate lead times and quotations both internally and externally to ensure equipment is… Show more To successfully develop the 'retail equipment' division of the business, through new account acquisition and management and growth of exising accounts. Work with clients on their store fit-out requirements and offer solutions based on plans submitted or concept they are working toward. Liaise with project managers, store owners and procurement departments to ensure all requirements are met for the store. Negotiate lead times and quotations both internally and externally to ensure equipment is delivered on time, in full and within budget. Working with CEO in streamlining supply chain to ensure improved customer service. Show less

To successfully develop, implement and measure the Net profit of the NSW business.Department size - $4.2M, 32 % of national business.Leading, coaching, developing and performance managing team members in all aspects of their roles.(Sales and Customer service staff). Develop areas of responsibility that contribute to the businesses achievement of volume and profit targets. Assess accounts with growth potential and develop key relationships. New business development. Maintaining existing key… Show more To successfully develop, implement and measure the Net profit of the NSW business.Department size - $4.2M, 32 % of national business.Leading, coaching, developing and performance managing team members in all aspects of their roles.(Sales and Customer service staff). Develop areas of responsibility that contribute to the businesses achievement of volume and profit targets. Assess accounts with growth potential and develop key relationships. New business development. Maintaining existing key accounts and relationships. National account manager for - Metcash, Woolworths, David jones, Howard storage world, Australia Post, BWS, Big W, BOC gas and gear, CSR gyprock and Franklins. Negotiate direct with internal costing departments to increase purchasing power and decrease manufacturing costs - by understanding products, their yields and understanding economies of scale. Create and develop display solutions to suit clients requirements. Implement and manage team and individual budgets with the NSW team. Liaise with other branches to roll out marketing initiatives nationally. Show less

Sydney, Australia

Roles included: Merchandiser, Account manager, relief business development manager (route channel), Business development representative - total service vending department.Development of vending profile - Sydney CBD territory. New business through, cold calling, internal contact centre leads and networking with existing clients. Customer (machine) retention. Conducting quarterly business reviews for key/larger accounts. Reviewing sales figures, growth and decline and implementing… Show more Roles included: Merchandiser, Account manager, relief business development manager (route channel), Business development representative - total service vending department.Development of vending profile - Sydney CBD territory. New business through, cold calling, internal contact centre leads and networking with existing clients. Customer (machine) retention. Conducting quarterly business reviews for key/larger accounts. Reviewing sales figures, growth and decline and implementing constructive and relevant action plans to increase profit and consumer spend through site based marketing plans. negotiate and re-contract all high volume accounts. Drive category development to benefit both customer and CCA. Liaising with contractors to ensure machines are operational (filled, have change, clean and appropriate product range) Show less

Cos Leadership Development Program, Organizational Leadership, Completed

Activities and Societies: Earners of the COS Leadership Development Program badge have demonstrated skills and leadership essentials.

Statement Of Attendance, Microsoft Excel Intermediate, Complete

Certificate Iv, Leadership And Management, Certificate Iv

Certificate IV in Leadership & Management BSB42015

Graduate Certificate In Business, Business Administration And Management, General

Tertiary Enabling Program, Pass

Reintroduction to study - University enabling study

Professional Negotiation Skills, Business, Management, Marketing, And Related Support Services, Pass

Tlc (Team Leader Course), Organizational Leadership, Pass

Dimensions Of Professional Selling, Sales, Distribution, And Marketing Operations, General, Pass

Hsc, High School Certificate

Higher School Certificate