Academic and Professional Coaching; Certified Trainer with the Center for Teacher Effectiveness

Teach undergraduate business courses both face-to-face and online. Specialty courses: Business Interpersonal Skills; Human Resources Management, Introduction to Business

Develop and implement learning solutions; assess teams/circumstances and recommend OD solutions, facilitate group meetings and planning sessions• Lead ID for International Physical Security Curriculum in partnership with NNSA, PNNL & ORNL• Project lead for lab-wide Competency Model Initiative in response to ISO systemic finding• Project lead for lab-wide Admin Professional onboarding and training initiative• Team member SNL HR job family competency and training initiative• Deployed with 4-person US team to evaluate Kaohsiung, Taiwan Customs training program and provide recommendations for leadership and sustainability• Member of lab-wide Leadership Coaching Team using CTI and LPI principles and tools• Delivered Basic Instructor Training for international trainers at the IAEA in Austria in April 2018

Interviewed SMEs for Coast Guard Watch Stations; participated in cross-functional team to create HTML training modules for USCG crew serving on different platforms

Performed instructional design and managed project team that developed highly technical eLearning training modules used as program curriculum and individual continuing education • Developed 51 hours of CE product in 2 years that generated $500,000 in annual non-dues revenue• Implemented company-wide communication and project plan that reduced re-work and error ratio by more than 50%• Hired as Instructional Designer and promoted within one year

Assisted NM state agencies to convert face-to-face training to the online environment working toward the goal of reduced costs, broader reach, improved performance and increased employee retention• Improved the quality of online courses by developing 3-hour online training series, “Adult Learning Basics,” for state employees who wished to create online courses in lieu of face-to-face training• In 2009 IDEAL-NM, New Mexico’s first K-12 virtual school, ranked third in nation for Online Learning Policy and Practice, up from sixth in 2008• Hired as Instructional Designer and promoted within eight months

Assessed need, planned, designed, and delivered individual and group training; created and deployed OD strategies for change management, team building, and process improvement• Facilitated entry of new manager into adverse environment of 7 staff members by developing and administering a four-week onboarding plan for assimilation and knowledge transfer• Enriched staff engagement and collaboration with a 4-week,12-hour program, “The Creativity Challenge,” resulting in more effective communication and increased peer respect• Entire workforce laid off due to bankruptcy

Served as HR business partner for Division and oversaw all human resources issues for 315 FTEs• Trained 15 managers on appropriate use of progressive discipline, improving attendance by 25% and reducing leave usage by 30%

Benefits ManagerManaged the evaluation, planning, and administration of the University's various employee benefits programs totaling $45 million dollars• Smoothed transition to new health insurance plan by creating 2-hour class, “Understanding Your Healthcare Plan;” conducted 8 sessions, trained 3 additional presenters and program was presented to 400 faculty and staff on 15 separate occasions• Assessed attitudes toward new health insurance plans by writing and administering campus-wide healthcare evaluation with the assistance of OLIT masters intern; over 4,000 responses analyzed using quantitative and qualitative methodology and reported to University stakeholders to guide decisions• Served as lead for team of twelve individuals charged with organizing all-day Road to Wellness Health Fair, which was attended by 1000 employees and was comprised of 50 vendorsCommunications SpecialistDesigned, developed, and managed all communication initiatives for 75-person HR Department including open enrollment materials, annual report, new employee orientation materials and other large-scale communication campaigns• Redesigned and wrote materials for New Employee Orientation (NEO) reducing production time by 80% and cost by 35%• Promoted to Interim Benefits Manager