Charlotte Lapsa-Brown Email & Phone Number

London, GB

• Unpacking the 300,000 objects that are being decanted from Blythe House to the National Collections Centre.
• Unpacking objects safely and to schedule, using good object handling techniques.
• Updating location records.
• Identifying objects that need interventive attention from the conservator.
• Helping the conservator to unpack objects from specialist packing, create tailored storage solutions and identify as well as help remediate objects that have been damaged in transit.
• Helped the curator catalogue unidentified printed objects.

• Create a database of useful contacts prior to the Head of Exhibitions leaving the V&A.
• Contacts thoroughly reviewed and updated.
• Completed general admin, including archiving.
• Developed an understanding of the purpose, structure and jobs in the Exhibitions Department.

• Create a positive and memorable experience for all visitors, providing a tailored welcome as they arrive at the museum.
• Proactively greeted visitors and offered assistance as they entered galleries.
• Developed an extensive knowledge of the museum’s layout, collections, temporary exhibitions, events and activities to ensure I could successfully tailor communication and promotions to each individual visitor.
• Took pride in the museum’s appearance and operation, resolved or reported anything that was not perfect.
• Responded efficiently to all safety and security issues.
• Promoted equality and diversity in the museum to ensure that visitors and colleagues were treated with respect.

• Volunteer recruitment and development as well as marketing and communications.
• Organised volunteer rotas and empathetically managed volunteers.
• Collected, contributed to ideas about volunteer development and efficiently implemented improvements.
• Successfully recruited and new volunteers after running a thorough multi-channel recruitment drive.
• Led school visits (using historical costumes and props).
• Developed a children's audio guide.

Enhanced Master Of Arts, V&A/Rca History Of Design: Design And Material Culture

Activities and Societies: Presented an individual paper and participated in a group panel titled 'Fashion' at the History of Design.

Master Of Arts, Decorative Arts, Design History, Material Culture

I am delighted to have been selected to participate in the V&A/RCA student exchange with the Bard Graduate Centre. Modules: 'The Social.

Bachelor Of Arts (Joint Honours), English And History, First Class

Activities and Societies: Secretary/Vice President of the History Society. Dissertation: ‘Fashion, Flappers and Femininities: Two Novels.

A Level

Activities and Societies: Organised events to raise money for Cancer Research and was a member of the school orchestra. English Language.

Gcse

English Literature: A Information Communication Technology: A Art and Design: B History: B Maths: B Spanish: B Additional Science: C.