Charlotte Mak

Charlotte Mak Email and Phone Number

Marketing & Business Development | Specialising In Luxury Hospitality - Restaurants & Hotels | UAE Based @ KLOCKWORK STUDIOS
Dubai, AE
Charlotte Mak's Location
Dubai, United Arab Emirates, United Arab Emirates
About Charlotte Mak

I am a dedicated project manager, balancing multiple deadlines, while maintaining an organised, yet creative approach. Diplomatic and tactful in interpersonal communication and decision making. I'm flexible, versatile and work well both leading and within a team to reach a common goal. I am dedicated to a collaborative approach and able to work independently as well as make challenging decisions. I strongly believe it is vital to maintain the standards and reputation of any organisation and the key to success is to work with a motivated, determined and diverse team. My vast experience and knowledge has influenced me to become a highly driven individual, with a professional attitude who sets the highest standards and aim to be a general all-rounder and team player. I am very focused on achieving the very best results. I am capable of building and upholding strong relationships with both the client and my colleagues. Key Skills:• Social media • Marketing• Copywriting • Project management• Event management• People management• Coordination & art direction of video & photo shoots• Local media and influencer relationships• Problem solving • Extensive communication / leadership skills• Strong attention to detail

Charlotte Mak's Current Company Details
KLOCKWORK STUDIOS

Klockwork Studios

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Marketing & Business Development | Specialising In Luxury Hospitality - Restaurants & Hotels | UAE Based
Dubai, AE
Charlotte Mak Work Experience Details
  • Klockwork Studios
    Klockwork Studios
    Dubai, Ae
  • Five Hotels And Resorts
    Director Of Reservations & Event Sales
    Five Hotels And Resorts Jul 2023 - Jul 2024
    Dubai, Uae, Ae
  • Coya Restaurant & Pisco Bar
    Marketing Manager Middle East & Mykonos
    Coya Restaurant & Pisco Bar Jan 2022 - Jun 2023
    London, Gb
  • Coya Restaurant & Pisco Bar
    Marketing Manager Uae
    Coya Restaurant & Pisco Bar May 2021 - Dec 2021
    London, Gb
  • Five Hotels And Resorts
    Assistant Director Of Marketing
    Five Hotels And Resorts Oct 2020 - May 2021
    Dubai, Uae, Ae
  • Five Hotels And Resorts
    Marketing Manager
    Five Hotels And Resorts Jun 2019 - Sep 2020
    Dubai, Uae, Ae
  • Capital Club Dubai
    Marketing And Event Manager
    Capital Club Dubai Nov 2017 - May 2019
    Dubai, Ae
    Capital Club Dubai has been selected by CNN as one of the top 10 most exclusive private clubs worldwide.Create and manage all Club events: recruit suitable speakers, moderators and sponsors, create the name and market the event, including designing all marketing collaterals for each event Solely in charge of the full planning (pre and post event) for the annual anniversary party, annual winter ball, Christmas and New Year plansCreate the Club’s calendar of events (events are: business, social, interest and food and beverage)Create budgets and finances for all events as well as sponsorship documents Liaise and manage other departments for the execution of eventsDesign and create all Club marketing collaterals, ensuring the brand guidelines are metStrategise and execute key partnerships to diversify the Clubs portfolio and generate further revenueWorking closely with the PR company to ensure media and influencers attend the events and the Club is getting the right exposureCreate and execute all marketing plans for the Club, events, membership, F&B team and Club initiativesManage all digital marketing, print and mobile marketing, including writing and sending the weekly e-newsletterBuilt and manage Capital Club website, currently working on building an appIn charge of Club magazine ‘Scene’, work with publisher and freelance writer to put together content, as well as advertising for each issue
  • American Express Global Business Travel
    Event Manager
    American Express Global Business Travel Apr 2016 - Oct 2017
    New York, Ny, Us
    Working within one of the world’s leading events agencies, delivering and managing events for 10 - 500 delegates which include large scale conferences, congresses, workshops, gala dinners, roadshows, networking events & internal meetings within the UK & Global markets for American Express’s corporate and healthcare clients. Role and key responsibilities:- Working with dedicated Pharmaceutical company along with various large and global organisations- Learning and expanding knowledge of HCP compliance regulations.- Building and maintaining client and supplier relationships- Deliver creative solutions within budget and prepare proposals for the client following negotiations with preferred suppliers- Conduct research of an event including travel, venue and logistics- Responsible for the interpretation and delivery of the client's brief -Build timelines and milestones to meet event requirement and confidently communicate this to the client- Attending and working on-site on events across the world, from the set up, pre-arrivals to final closure- Meet SLA's and achieve outstanding quality and customer satisfaction standards- Responsible for reconciling the final meeting costs and reporting any Transfer of Value for the HCP attendees, as per the Disclosure of Payments regulations.
  • Givergy
    Event Manager
    Givergy Jul 2015 - Sep 2017
    London, Gb
    Having developed our unique app in conjunction with some of the leading charities in the UK our aim was to simply raise more money for charities using the very latest technology. Since our launch we have now supported well over 1,500 events and our ambition and purpose will always remain; to help charities raise as much money for their incredible causes as possible. For us it’s all about the team, the technology and our attitude. We’re constantly travelling the UK and abroad in our efforts to do the very best for our clients and to help them to #RaiseMore.
  • Medical Protection Society
    Marketing And Events Assistant
    Medical Protection Society Apr 2015 - Mar 2016
    London, Gb
    Working closely with the Dental Marketing team, to assist in the planning, co-ordination and marketing of external events and in-house lectures. Coordinate market research relating to events and marketing activity. Support the marketing team as and when required.Key Responsibilities:-Provide administration support to the marketing and events team-Assist in coordinating the presence of DPL at third party events and in the organisation and running of DPL events-Ensure events are promoted through all the channels available to DPL to increase attendance and raise awareness-Manage the booking process for all DPL events-Post event evaluation and analysis-Follow the events and marketing plan and ensure events are marketed to relevant members at the indicated times-Support the planning and organising of internal events and deliver marketing presentations as and when required-Manage mailings and databases and create promotional material which is relevant and useful for key target markets-Assist in arranging, sourcing and replacing equipmentfor conferences and exhibitions as necessary, uncluding incentives, promotional items, banners and pop up stands-Assist in updating DPL intranet ad internet and other e-communication channels-Support the project work of the marketing and events team as and when required-Organising couriers for event and marketing materials for all events-Packing and organising all marketing materials-Stock checks-Take event bookings and payments
  • Fortnum & Mason
    Private Dining And Event Coordinator
    Fortnum & Mason Nov 2014 - Mar 2015
    London, Gb
    Fortnum & Mason have four venues for special occasions. From bespoke breakfasts to business lunches, tea parties, cocktail parties and private suppers, along with several different experiences, we offer a range of entertaining possibilities. Roles and Responsibilities;- Creating, updating, distributing function sheets and our weekly planner- Creating and emailing store notifications - Update revenue report and invoices- Organise and attend to general enquiries- Cross check all events again Open Table- Book internal meetings - Organise and carry out site visits- Order equipment and follow up with relevant admin- Book equipment deliveries with our warehouse and work with external suppliers- Create invoices, keep up to date and organise- Email invoices to clients- Cross check all unpaid invoices and investigate if payment - Check statements- Help with internal and external events and admin- Provide event support to internal and external events
  • Tiger Of Sweden
    Sales Assistant
    Tiger Of Sweden Aug 2013 - Nov 2014
    Stockholm, Se
    I sell high quality goods to a range of male and female customers from all over. I opened the Tiger of Sweden Flagship store in London's Piccadilly, after working and representing the brand in Selfirdges as part of a diverse team. I then moved to our new Canary Wharf store working in a small team, with shared and more responsibility. I communicate regularly with Starworks PR in association with Tiger of Sweden and our in-house events. I also plan and organise in-store events and contribute to building our client base. Along with communicating with my in-store managers, area and European managers and Tiger of Sweden's customer service team based in Sweden. I have shared responsibility for opening and closing the store, cashing up, stock and the visual merchandising.
  • Marie Curie Cancer Care
    Special Events Assistant And Coordinator
    Marie Curie Cancer Care Apr 2014 - Jul 2014
    London, Gb
    Marie Curie Cancer Care gives people with all terminal illnesses the choice to die at home. Our nurses provide them and their families with free hands-on care and emotional support, in their own homes, right until the end.Role and Responsibilities:- Providing pre event support; responding to enquiries, processing ticket requests, managing prizes, helping with event brochures, preparing operational plans, briefings and volunteer packs, packing event materials - Providing post event support; thanking suppliers, donors and guests- Assisting on events- Help prepare committee mailing lists, and sending invitations to guests- Research and build relationships with new prize donors- Update CARE database and supplier records- Administration support updating CARE database with event guest information- Event preparation with prizes and event materials- Finance support at the events; counting and processing payments- Set up and attend committee meetings- Enveloping stuffing for event mailingsWorked on the following Marie Curie Events:- The Housebuilder Brain Game - 1st May 2014- An Uplifting Affair, featuring VIP guests Sir and Lady Terry Wogan, Lady Forysth, Lady Cotton - 15th May 2014- Masterpiece – 30th May 2014- Private Viewing at The Royal Academy of Arts, with silent and live auction – 14th July 2014
  • Gartner
    Event Volunteer And Room Monitor
    Gartner Feb 2013 - Jul 2014
    Stamford, Ct, Us
    I worked and volunteered at the annual IT conferences and events in Central London and Symposium event in Barcelona. Meeting and working with a diverse range of people from all over the world. It is important to represent Gartner to the highest standards. I also help with registration, set up, managing people, working with speakers, sound and tech team. I also help with the admin, inventory and my main task being room monitor.
  • Macmillan Cancer Support
    Donar Stewardship & Special Events (Dsse) Volunteer
    Macmillan Cancer Support Mar 2014 - Jun 2014
    London, Gb
    The Special Events Team were formed to organise high profile, fundraising events specifically targeted at high net worth individuals. The team has a busy programme of well established, high profile social fundraising events which raise over £1 million each year for the vital work of Macmillan Cancer Support. Our Mission:- Offering exciting fund raising event platforms, and deliver exceptional and appropriate donor experience across a high value.- To drive a sector leading stewardship programme across a high value experience. - To manage a portfolio of events raising £2 million a year by the end of 2016.Role and Responsibilities:- Maintaining records and files, including computer based data- Filing and scanning documents- Researching potential clientele- Researching prize donors - Creating and amending documents, reports, letters and presentations- Maintaining up to date information on Raisers Edge- Answering phonesWorked on the following Macmillan Events:- Gulls' Egg City Luncheon - 13th May 2014- London Takeover - 13th May 2014- Parliamentary Tug of War - 3rd June 2014
  • Abercrombie & Fitch
    Sales Assistant
    Abercrombie & Fitch Sep 2011 - Jun 2014
    Columbus, Oh, Us
    Cashier role. I was approached to work for Abercrombie & Fitch, after moving to London. I provided high levels of customer service to our diverse customers. I made sure the customer store experience was provided at the till points, and continued until the customer left store. I have also spent 6 months as ‘scheduling lead’, full time position. A higher level of responsibility was given to me, when completing admin and other tasks. I kept all mangers in store and in headquarters up to date with the stock and sales levels each day. Whilst ensuring each department had enough employees in to cover the daily needs.
  • Unusuality Productions
    Event Coordinator For Lets All Be Free Film Festival
    Unusuality Productions Apr 2014 - Apr 2014
    Unusuality Productions is a small award-winning film production company, based in London. They produce documentaries and short films, and run the Let's All Be Free Film Festival and Project. To find out more, please visit: www.unusualityproductions.com To find out more about our Let's All Be Free Film Festival, please visit: www.labfff.comRoles and Responsibilities- Greeted and met patrons, ushered where required- Helped set up the event and take it down including Opening night - Looked after speakers and handled speakers gifts- Worked with the AV team to help set up equipment if required- Looking after and managed guest lists
  • Selfridges
    Sales Assistant
    Selfridges Mar 2013 - Sep 2013
    London, England, Gb
    I worked with a diverse range of customers and staff, throughout the men's contemporary department. I was responsible for handling large amounts of money throughout each shift, and taking it to be deposited at the end of the working day. I maintained Selfridges image and met their needs and standards, whilst providing excellent customer service and satisfaction. I have also work a few over night shifts, to help set up and prepare the store for the sale.
  • Hollister Co.
    Sales Assistant
    Hollister Co. Apr 2008 - Sep 2011
    New Albany, Ohio, Us
    I was recruited to work for Hollister, and kept this part time job whilst at school and sixth form before moving to London to study at University. Initially employed as an 'impacter' where my main job was learning and maintaining stock levels throughout the store. I was promoted by my General Store Manager to ‘model’ providing great customer service, along with other duties – organising the fitting rooms, using the tills and maintaining each room on the shop floor.
  • The Evening Chronicle, Sunshine Fund
    Events And Admin Volunteer
    The Evening Chronicle, Sunshine Fund Jul 2008 - Nov 2010
    I helped run and organise a number of charitable events including; The Annual Sunflower Ball, Triathlon, Santa Fun Run, Question of Sport, Golf Day and various other events. During my first week I was held responsible to run my own book sale event, inside the offices of The Evening Chronicle. I have assisted with the admin for the events before and after, and have also completed various other tasks such as finding raffle prizes, organising and planning meets, and held responsible for the running of the office when meetings were being held.
  • White Hot Communications
    Volunteer
    White Hot Communications Feb 2010 - 2010
    Applied for an unpaid placement to gain further experience, whilst still at school studying for my GCSE's. I worked on several projects with the team. The main one being the newly refurbished extension to Eldon Square shopping centre ‘St Andrew’s Way Mall’, during February half term. The event comprised of a week of ‘festival’ style events, attracting all ages, and a VIP event evening. I helped with the running and planning of the events and with the press releases, working with various different teams and people; security, the events team, the press, photographer and various others.

Charlotte Mak Education Details

  • University Of Greenwich
    University Of Greenwich
    Event Management
  • Newcastle Church High School
    Newcastle Church High School
    Gcse And A-Levels

Frequently Asked Questions about Charlotte Mak

What company does Charlotte Mak work for?

Charlotte Mak works for Klockwork Studios

What is Charlotte Mak's role at the current company?

Charlotte Mak's current role is Marketing & Business Development | Specialising In Luxury Hospitality - Restaurants & Hotels | UAE Based.

What schools did Charlotte Mak attend?

Charlotte Mak attended University Of Greenwich, Newcastle Church High School.

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