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Charlotte Matol Email & Phone Number
Owner and Virtual Assistant
at
CYM Virtual Assistant
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Owner and Virtual Assistant
Location
Bicol Region, Philippines
Company size
Who is Charlotte Matol? Overview
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Quick answer
Charlotte Matol is listed as Owner and Virtual Assistant at CYM Virtual Assistant, a with 1 employees, based in Bicol Region, Philippines. AeroLeads shows a matched LinkedIn profile for Charlotte Matol.
Charlotte Matol previously worked as Owner/Virtual Assistant at Cym Virtual Assistant and Freight Broker at Upwork. Charlotte Matol holds Bachelor'S Degree, Clinical Psychology from Polytechnic University Of The Philippines.
Company email context
Email format at CYM Virtual Assistant
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CYM Virtual Assistant
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Profile bio
About Charlotte Matol
I have a competitive experience in customer service for the past 12 years. I provided my service to different US and Australian companies with calls, emails/chats. I have experience as a Team Leader who handled 15-16 members. I aim to provide the best customer experience to all customers I interact with.I use ticketing system software Helpscout, Gorgias, Freshdesk, Freshchat, Zendesk, and HubSpot.I will come with my supplies (desktop & laptop, two internet service providers with 100mbps each speed, power generator in case of a power outage), a vital education, and deep professional background.I have a degree in Marketing and Psychology, and I also self-train. I speak fluent English and have an upbeat personality. I am bubbly, fun, and easy to work with. I do not stop learning and continue to grow by enrolling in different international online classes.
Listed skills include E Commerce, Truckload Shipping, Freight Transportation, Online Lead Generation, and 24 others.
Current workplace
Charlotte Matol's current company
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Cym Virtual Assistant
4 roles
Charlotte Matol work experience
A career timeline built from the work history available for this profile.
Owner/Virtual Assistant
CurrentSolid 12 years+ in Customer Service Experience plus Call Center Team Manager background. I speak and write English fluently and professionally. I am experienced in using different customer support ticketing platforms and phone systems. I have been passionate about providing the best customer service experience over the past 12 years. I also collaborated with several USA-based companies in lead generation and administrative tasks.I am skilled in using ticketing tools such as Gorgias, Freshdesk, Zendesk, Hubspot, and Helpscout.I have a Bachelor's Degree in Marketing and studied for a year in Clinical Psychology. I completed several professional customer services online training with certifications in LinkedIn Learning and Udemy.I will come with my supplies (desktop & laptop, two internet service providers with 100mbps each speed, a power generator in case of a power outage), a vital education, and deep professional background.
Aug 2020 - Present
Freight Broker
Oct 2017 - Apr 2021
Team Manager
I consistently achieved sales number and company quotas. Adept at motivating team members to succeed, establishing effective policies and maintaining team morale.Trained new call center team members to meet the team's high standardsDelivered motivating speeches to the team each morning that were designed to get everyone ready for the day
Sep 2011 - Jun 2017
3 education records
Charlotte Matol education
Bachelor'S Degree, Clinical Psychology
Bachelor'S Degree, Marketing/Marketing Management, General
Call Center Associate Training Certified
Management And Strategy Institute (Msi)
FAQ
Frequently asked questions about Charlotte Matol
Quick answers generated from the profile data available on this page.
What company does Charlotte Matol work for?
Charlotte Matol works for CYM Virtual Assistant.
What is Charlotte Matol's role at CYM Virtual Assistant?
Charlotte Matol is listed as Owner and Virtual Assistant at CYM Virtual Assistant.
Where is Charlotte Matol based?
Charlotte Matol is based in Bicol Region, Philippines while working with CYM Virtual Assistant.
What companies has Charlotte Matol worked for?
Charlotte Matol has worked for Cym Virtual Assistant, Upwork, and Alorica Philippines, Inc..
How can I contact Charlotte Matol?
You can use AeroLeads to view verified contact signals for Charlotte Matol at CYM Virtual Assistant, including work email, phone, and LinkedIn data when available.
What schools did Charlotte Matol attend?
Charlotte Matol holds Bachelor'S Degree, Clinical Psychology from Polytechnic University Of The Philippines.
What skills is Charlotte Matol known for?
Charlotte Matol is listed with skills including E Commerce, Truckload Shipping, Freight Transportation, Online Lead Generation, Salesforce.Com, Small Business Financial Management, Trucking, and Shipping.
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