Charlotte Routier Email & Phone Number

Lille, Hauts-de-France, France

Gestion de projets CRM pour optimiser la relation client, avec mise en place de parcours automatisés (triggers, journeys) et paramétrage de campagnes one-shots (Email, SMS, Push) dans les secteurs Cosmétique, Luxe, Retail et Automobile (Sephora, Moët Hennessy, Levi’s, Mercedes, Disney, Michelin, Givenchy...).

Melbourne, Australia

→ Implementing consumer marketing campaigns to support the organisation's retail and wholesale brands:- Coordinating and developing marketing activity with Tour Operators, Airlines, Cruise Lines and other industry partners to achieve agreed sales targets and ROI- Managing 2 to 3 new campaigns per week with budgets varying from $5,000 to $300,000 AUD.

Melbourne, Australia

Melbourne, Victoria, Australia

→ Online Strategy Management: - Websites Creation, Development, Optimisation & Maintenance - Email Marketing Campaign Creation & CRM Management - Social Media Strategy Implementation (Facebook, Instagram, YouTube, LinkedIn) - Online Reputation Management - PPC Campaigns (Google Adwords) - Implementation & Coordination of Joint Marketing Activities with.

Melbourne, Victoria, Australia

http://bargevacations.com.au/

Melbourne, Victoria, Australia

http://francevacations.com.au/

Melbourne, Victoria, Australia

https://scandinavianvacations.com.au/

Région De Melbourne, Australie

Real Institute is a Registered Training Organisation (RTO) specialised in "Vocational Preparation" (Certificate I) and "Warehousing Operations" (Certificate III). My role in this position is to support the team with the administrative tasks.

South Yarra, Melbourne

French Fantasies is traditional French bakery. My duties as a Retail Assistant are to provide the best possible customer service and to manage the shop and its products.

London, Royaume-Uni

Atout France is the France Tourism Development Agency in the UK & Ireland.I am the manager of the Digital and the Information departments so I am responsible for the following:* Developing and animating the website [http://uk.franceguide.com] which receives an average of 60 000 unique visitors per month – by creating and updating content (articles.

London, Royaume-Uni

* Working on the development and animation of the website http://uk.franceguide.com – an average of 60 000 unique visitors per month – by creating and updating content (articles, micro-sites, competitions,etc.)* Commercialising, creating and programming the Club France newsletters sent out monthly to 180 000 British and Irish contacts. * Developing and.

London, Royaume-Uni

A 6-month internship which allowed me to discover how to communicate through a tourism board, via various strategies: press, poster, cinema, web (etc.)http://uk.franceguide.com

San Sebastian, Spain

During this 2-month internship in Spain, I have discovered how to emphasise local heritage and nature: touristic brochures & maps (creation and edition), guided tours, etc.http://xendanatura.com

Paris, France

Excel Place is a company specialising in auditing the satisfaction for up-market hotels. During this 3-month internship, I have worked on qualifying examinations of 4 and 5-star hotels: organisation and follow-up of mystery visits to these hotels, assistance in developing tools to measure the customer satisfaction regarding the quality of service and.

Paris, France

Safrans du Monde is a tour-operator specialised in bespoke around-the-world tours. During this internship, I have been organising one of the around-the-world tours: booking flights, looking for accommodation, booking accommodation, booking transfers, planning visits and activities, creating the program for the clients, etc.www.safransdumonde.com

Rouen, France

Nouvelles Frontières is a French tour-operator (Thomson in the UK) with a network of travel agencies. During this internship, I have been working for one of these travel agencies. I learnt how to commercialise travel products. I have been in contact with the public providing them with information, advice, quotes, options, bookings.

Rouen, France

During this first internship I have been working daily on Amadeus, the travel software, to book business trips: flights, hotels, trains, cars, etc.

Fifth-Year University Degree In Communication, Specialising In Tourism

Certificate In Sustainable Tourism, 97%

Fourth-Year University Degree In Tourism (Erasmus Program)

Echange dans le cadre du programme Erasmus

Third-Year University Degree In International Exchanges; Specialising In Tourism

Two-Year Technical Degree In Tourism, Specialising In Sales And Productions, Tourisme