Charlotte Truong Email & Phone Number

Florida, United States

Remote

Tampa, Fl

Prospect through account mapping; direct selling via phone/email communication; outside salescalls; site tours; trade shows, networking events. Navigate incoming leads through qualifying, negotiations and closing business. Evaluate new business opportunities by understanding how revenue will impact the hotel to determine if it’s viable over specific need dates. Ensure response to clients’ needs are on a timely basis. Execute Sales Proposals, Contracts and Addendums. Use of Delphi to develop and maintain customer accounts, prospect for new business and create sales strategy for monthly action plan. Understand the market conditions, trends and competition to analyze hotel positioning and makerecommendations to improve group revenues in need months. Identify and cultivate relationships with community partners to secure lead referrals.

Tampa, Fl

Washington, Dc

Played an integral part of the opening team for location by creating brand awareness through grass roots marketing. Direct and administer all catering operations to include, but not limited to, guest service, soliciting new accounts, negotiating contracts, planning, event execution and department management. Cultivate business growth through site tours, tradeshows, and networking with local Chambers of Commerce, Convention and Visitors Bureaus, and other professional organizations. Create and execute successful client events by partnering with operations team to meet food standards, room set up, and on time service.

Washington, Dc

Coordinated social and corporate events ranging from 8 to 500 guests. Responsible for maintaining existing customer base while striving to increase event sales revenue. Focused on current marketing campaigns for specific target markets. Oversaw client visits, evaluated event requirements, and made recommendations for staging of events, catering and beverage packages.

Washington Dc

Actively found and sold special events. Developed marketing strategies to promote venue exposure locally and nationally. Managed and evaluated online lead generators. Developed Marketing Media Kit showcasing venue accommodations and highlights. Coordinated and oversaw all venue tours. Developed a creative outlook and approach to closing the sale and maximized the overall revenue potential of special events

Top SAE in branch, generated over one million dollars in new business revenue. Managed approximately 150 accounts comprised of Strategic and National Accounts within territory. Developed marketing strategies to maintain customer base and territory market share. Contacted prospective customers through a combination of telemarketing, in person cold calling, and distributed leads to obtain appointments for potential sales. Provided pre-sale and post-sale support dealing with all customer related issues

Bs, Business Administration

Bs, Business Administration