Charlotte Stafford Email & Phone Number

Leighton Buzzard, England, United Kingdom

Potten End, England, United Kingdom

Potten End, England, United Kingdom

Loading sales orders received by email/telephone or web/eBay and assisting the sales team. Dealing with customer queries on Live Chat, email, or by telephone. Liaising with other internal departments - accounts, purchasing, warehouse and retail shops. Undertaking a variety of admin duties to keep the sales office running to a high standard

Tring

Tring, Hertfordshire, United Kingdom

Welham Green

Meeting and greeting clientsBooking meetingsArranging couriersKeeping the reception area tidyAnswering and forwarding phone callsScreening phone callsSorting and distributing postMaintains security by following procedures; monitoring logbook; issuing visitor badges.Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.

Providing help and advice customers using organisation's products or services.Communicating courteously with customers by telephone, email, letter and face to face.Investigating and solving customers' problems, which may be complex or long-standing problems.Handling customer complaints or any major incidents.Keeping accurate records of discussions or correspondence with customers.Developing feedback or complaints procedures for customers to use.Meeting with other managers to discuss possible improvements to customer service.Learning about organisation's products or services and keeping up to date with changes.Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

Hemel Hempstead

Greeting customers who enter the shop.Assisting shoppers to find the goods and products they are looking for.Being responsible for processing cash and card payments.Stocking shelves with merchandise.Answering queries from customers.Reporting discrepancies and problems to the supervisor.Giving advice and guidance on product selection to customers.Dealing with customer refunds.Keeping the store tidy and clean, this includes hovering and mopping.Responsible dealing with customer complaints.Working within established guidelines, particularly with brands.Attaching price tags to merchandise on the shop floor.Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards.Receiving and storing the delivery of large amounts of stockKeeping up to date with special promotions and putting up displays.Giving food and water to the animals.Cleaning out cages grooming animals exercising animals where necessary. Advising customers on the best way to care for their pets.Selling pet care products maintaining stock levels and dealing with deliveries.Keeping the store clean and tidyChecking the water temperature and chemical balance in fish tanks, including salt water tanks containing marine fish.Checking all of the animals regularly for signs of disease and, if necessary, taking them to a veterinary surgeon.

Hemel Hempstead, United Kingdom

To ensure that customers are safeguarded from a health and safety perspectivewhilst skating on the ice rink.To provide excellent customer care and assistance.Issue skates to customers when requested to do so.Assist the Ice Technician with cleaning the ice. Use basic first aid procedures to assist injured facility users.Create a positive and fun recreation atmosphere.Performs other duties as may be assigned by the Recreation Supervisory Staff.

Diploma Of Education, Aviation/Airway Management And Operations, A Levels

Animal Sciences, A Levels

High School, B'S