Charlotte Cory work email
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Charlotte Cory personal email
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Business professional and self-motivated tactical planner ready to face challenges head-on. Quick learner with ability to adapt to rapidly changing business situations and to solve problems with efficiency and effectiveness. Creative thinker committed to improving and enhancing productivity while maintaining a team-oriented environment. Recognized for decisive leadership and project management skills. Impeccable customer service module that ensures best practices are delivered for retained customer satisfaction.
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Revenue Cycle Analyst IiDriscoll Children'S Hospital Nov 2022 - Oct 2023Corpus Christi, Texas, United States• Analyze gaps in process and procedures with Directed Payment Program.• Analyze and evaluate business processes to identify inefficiencies and areas for improvement.• Gather and analyze data from various sources to inform decision-making.• Develop and present recommendations for process improvements to senior management.• Collaborate with cross-functional teams to implement process improvements. -
Director Of Quality Programs/Manager Of Population HealthChristus Health Nov 2021 - Nov 2022Corpus Christi, Texas, United States• Reporting responsibility for the Directed Payment Program for CHRISTUS Health. Focusing on CHIRP, TIPPS & RAPPS for 23 Texas locations. • Coordinate quality initiatives across CHRISTUS Health System.• Led a cross-functional Team of five. -
Program Manager/Manager, Population HealthChristus Spohn Health System Aug 2015 - Nov 2021Shoreline Campus• Managed 43 parallel projects with budgets totaling from $100K up to $43M focusing on healthcare deliverables (Waiver 1115 DSRIP).• Implemented Behavioral Health Telehealth project for two community-based clinics.• Generated project performance reports for key leaders and implemented corrective measures which improved performance of all projects by an average of 90%.• Coordinated marketing campaign for Waiver 1115 programs in the State of Texas.• Executed with CHRISTUS executive sponsors to develop and articulate the vision and strategy of projects.• Directed organizational change management efforts. Utilize change management processes and tools to drive effective, sustained change for assigned unit.• Collaborated with management teams to deliver assigned programs – Developed group and individual timelines, assessed/identified potential bottlenecks in each project/program process.• Developed and initiated internal processes to improve program delivery within specific timeframes. • Established goals and milestones as per the desired results to be generated by the project.• Implemented Behavioral Health programs in CHRISTUS Spohn Clinics.• Led a Behavioral Health Team of four. -
Global Customer Service ManagerIrc/Tt Electronics Feb 2014 - Jul 2015Corpus Christi, Texas•Responsible for delivering excellent customer service levels and ensuring all customer issues are managed effectively with the appropriate focus and resource.•Globally directs and oversees all aspects of an organization’s customer service policies, objectives, and initiatives. Develop and establish procedures and policies governing customer correspondence and handling customer complaints.•Provide leadership to staff in North America, Asia & Europe while driving improvement programs to increase customer service levels.•Managed 30 employees globally ensuring efficient operations for division and increased sales and productivity by 100%.•Sales Administrator for Salesforce.com•Implement training documents across sites to ensure best practices•Integrate Voice of the Customer into Customer Satisfaction module -
Customer Service ManagerIrc/Tt Electronics Apr 2011 - Feb 2014Corpus Christi Texas•Manage employees at multiple sites for the Resistor Business Unit•Ensure that Customer Service maintains best business practice to prevent errors and lost revenue•Develop and implement training programs for proficiency•Developed Strategic Development Program to enhance quality of Sales Department resulting in improved employee retention and customer satisfaction•Managed Team of 10 of Customer Satisfaction personnel•Acted as marketing administrator for CRM/Salesforce.com
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Corporate Marcom ManagerTt Electronics Dec 2009 - Apr 2011Corpus Christi Texas• Implement and maintain Marketing Budget for five operating divisions• Analyze and coordinate sales reporting in order to enhance marketing campaigns• Developed Strategic Development Program to enhance quality of Sales Department• Marketing Administrator for CRM/Salesforce.com• Coordinate and write press releases for Corporate Divisions• Plan and design brochures, catalogs, selling tools, road and trade shows• Coordinate public relations with Editors of trade publications• Implemented and maintained marketing budget for five operating divisions overseeing funds in excess of $5 million
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Marketing Communication Specialist & Customer Service ManagerIrc/Tt Electronics Jan 2004 - Dec 2009Corpus Christi, Texas Area• Supervised staff of 10 to ensure efficient operations for division and increased sales and productivity by 100%•Generated business opportunities to expand market share•Demonstrated competencies in writing and successfully executing multiple business and marketing plans•Conducted formal training monthly on work related topics as well as coordinating technical documents•Coordinated trade shows for Resistor Business Unit•Provide Customer Satisfaction across Business Unit•Responsible for price quotes for Far East and European customers
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Director Of Rehabilitation & Marketing ServicesRehabworks Jan 2000 - Jan 2004Corpus Christi, Texas Area• Supervised and developed staff of licensed Therapists, students and Rehab Tech’s• Designed and implemented marketing program for long-term care facility within community• Provided Rehabilitation Services to long-term care facility and Home Health clients• Negotiated and monitored long-term care contracts to ensure monthly projected sales in outlined territory• Directed Marketing & Sales programs in outlined sales territory• Managed departmental budget• Developed and designed marketing brochures and promotional products
Charlotte Cory Skills
Charlotte Cory Education Details
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Took Classes Towards Degree. Have Not Graduated
Frequently Asked Questions about Charlotte Cory
What is Charlotte Cory's role at the current company?
Charlotte Cory's current role is Revenue Cycle Coordinator for Driscoll Children's Hospital and Owner of Wellness By Cory.
What is Charlotte Cory's email address?
Charlotte Cory's email address is cw****@****.rr.com
What is Charlotte Cory's direct phone number?
Charlotte Cory's direct phone number is +136198*****
What schools did Charlotte Cory attend?
Charlotte Cory attended University Of The Incarnate Word, Texas A&m University-Corpus Christi, University Of The Incarnate Word, Oklahoma City Community College, Oklahoma City Community College.
What are some of Charlotte Cory's interests?
Charlotte Cory has interest in Children, Leadership Training, Economic Empowerment, Civil Rights And Social Action, Outdoor Activities And Yoga, Education, Poverty Alleviation, Animal Welfare, Arts And Culture, Health.
What skills is Charlotte Cory known for?
Charlotte Cory has skills like Leadership, Marketing, Management, Project Management, Strategic Planning, Product Marketing, Product Management, Customer Service, Sales, Cross Functional Team Leadership, Electronics, Sales Management.
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Charlotte Cory
United Kingdom -
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1wfw.com -
1astute.global
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