Charlyce West Email & Phone Number

Objective: With organizational skills, valuable experience and team collaboration techniques my objective is to contribute quality administrative support to enhance your department's goal and overall organization's mission.Corporately Certified Training Specialist, specializing in soft skillsDeveloped, implemented and facilitated "Communicating Effectively Techniques" workshop that involved traveling to various UPS campuses and training over 800 UPS employees. This workshop included training on conversational skills, verbal skills, listening skills, questioning skills, conflict management, stress management, dealing with negativity and a variety of games and interactive fun.Co-coordinator W.I.N.G.S, (Workforce Integration Nurturing Good Students) a middle school program that involved youth job shadowing UPS employees and UPS toursLead facilitator and coordinator for "Project Life", a U.S. government program for the Welfare Reform Act. This project included professionalism and job readiness workshops at the Department for Human Services. Created creative workshops for youth and adult dealing with conflict management, stress management, goal setting, time management, communicating to avoid conflict, resume writing, interviewing skills, professional dress and a variety of personal and professional development curriculums.Specialties: audio, books, contract management, credit, customer relations, customer service, microsoft access, microsoft excel, microsoft powerpoint, microsoft word, radio, technical training, ups, workshops,

Listed skills include Team Building, Process Improvement, Management, Employee Training, and 5 others.