Charmagne Tellis Email & Phone Number

Nanuet, Ny, Us

New York City, Ny, Us

• PMO Leader supporting NBCU Technical Operations Corporate Core and Workforce Technology programs• Set up and oversee the PMO processes and ensure key program information is exchanged to and from internal teams, stakeholders and management• Own and ensure leverage of core program management processes and stage gate discipline (agile & waterfall) across all Unit programs and projects appropriately• Provide leadership in best practices, improve consistency, predictability & efficiency of organization’s program/project delivery capability• Establish and manage project intake requests, ROI and reviews with management• Drive strategic cross-functional planning of key initiatives by developing program plans, including roadmaps, dependency analysis and identification, and resource plans• Partner with various Operations & Technology Groups to ensure all integrated projects and governance checks and balances are in place• Maintain master program schedule/milestones of Unit programs and projects• Manage portfolio of program risks and mitigation plans• Ensure group strategy, priorities and projects are being delivered on time and on budget• Own executive status updates, report outs and risk documentation collected from all teams• Facilitate monthly program reviews (MPR) to ensure visibility of portfolio scope, overall health and actions required for success• Manage, mentor and lead a team of project/program managers• Train and coach all in-unit Program / Project Managers quarterly and ad-hoc on established PMO tools & processes and Project & Program Management guidelines • Hands on delivery/leadership of the most strategic programs within the long term roadmap

Montclair, New Jersey, Us

• Conduct professional training services for Portfolio and Program Management related courses, webinars, and other seminars• Conduct detailed review of draft PMI certification applications and provide feedback for submission

New York, New York, Us

• Lead for Global IT Project Portfolio Management Office to manage, drive and mature strategy, framework and application of Project and Portfolio Management best practices and methodologies• Portfolio day-to-day responsibilities included Annual Planning, Demand Management, Executive Reporting, Portfolio Financial Management, Governance, overall Portfolio oversight, Internal Audit non-financial SOX compliance, Process Engineering and Training• Product Owner of IT PMO tool with responsibilities including tool usage oversight, user administration, user license management, configurations, reporting, training and vendor management• Trained and coached all IT Leaders and Program / Project Managers (100+) quarterly and ad-hoc on established PMO tools & processes and Project Management guidelines • Collaborated closely with senior leadership (CIO, CISO, SVPs, VPs, Directors) to manage IT project portfolios for Supply Chain, IT Business Operations, IT Enterprise Architecture and IT Information Security & Compliance• Led cross-functional teams to design and implement IT global strategic and transformational projects and programs as required

New York, Ny, Us

• Set up and led IT Enterprise Project Management Office (PMO) for portfolio of all IT projects• Day-to-day responsibilities included creating, updating and communicating portfolio roadmaps and milestone schedules; Demand Management; Resource Allocation; Scope & Requirements Management; Issue & Risk Management; Test & Deployment Coordination; Project Status and Portfolio Executive Reporting; and ongoing Process Improvements as required• Product Owner of company Project Management tool (Jira) with responsibilities including user administration, license management, configurations, user training and vendor management• Staffed and managed IT Quality Assurance (QA) function and Test resources • Vendor Management for outsourcing, software licenses, data feeds and other IT services• Trained all company current and new employees on the PMO processes and tools• Served as escalation point of contact for production system issues as required• Led execution of global, enterprise-level, complex IT projects and initiatives as required• Ensured company/affiliated websites and call center operations were compliant with governmental rules, laws, regulations and guidelines for privacy of consumer personal data

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• Led Project Management for software new development and maintenance global IT cross-functional projects across for various platforms and technologies• Product owner for Financial Systems global reporting tools & multiple Corporate applications• Transitioned project teams from Waterfall to Agile delivery methodologies

Us

• Managed Quality Assurance Testing portfolios for all Financial Systems and Information Management global applications

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• Provided 1st and 2nd level Production Support as well as basic /advanced training for approx. 20 global Financial Systems applications• Managed client support relationship with Finance Shared Services Center (dedicated support, training, executive reporting)

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• Project co-lead / Junior PM for newly acquired global electronic time and expense system to replace existing legacy system responsible for design and implementation of project pilot phase, rollout plan and training program

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• Supported Department Director with administrative activities and served as Department Administrator for various processes e.g., department staff database, recruiting, contracts, new hire onboarding, HR, Office Support Services, Benefits, Accounts Payable and Vendor Management

Bachelor Of Arts (B.A.), Philosophy

Master Of Arts (M.A.), Philosophy