Charmain Steventon Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Reporting to the Director, this end-to-end role is responsible for managing employees. I am the custodian of the employee lifecycle. I oversee and support each department, from recruiting for their teams, facilitating induction, running leadership development, internal mobility, advising on employee relations, and delivering remuneration, staff recognition and benefits programs.

Sydney, New South Wales, Australia

Finsure is a growing Australian retail finance brokerage with advisers who have expertise of the best home loans for every situation.Reporting to the Director, this newly created role was responsible for creating Learning and Development function within the group; implementing the strategy and rolling out training and development programs• Develop and drive regular Induction program• Compliance with legislative, regulatory, corporate policy requirements and… Show more Finsure is a growing Australian retail finance brokerage with advisers who have expertise of the best home loans for every situation.Reporting to the Director, this newly created role was responsible for creating Learning and Development function within the group; implementing the strategy and rolling out training and development programs• Develop and drive regular Induction program• Compliance with legislative, regulatory, corporate policy requirements and standards.• Support team with training and process requirements• Support State Business Managers Show less

Sydney

St George is one of Australia’s leading Retail and Business Banking brands, serving over 2.6 million consumers.Reporting to the General Manager, this recently transformed group required a Learning and Development Manager to develop a End-to End learning strategy to support various channels within the business. Engagement with key business leaders and assessment of business needs was essential to build a robust capability framework.• Enhance Channel partner and customer advocacy… Show more St George is one of Australia’s leading Retail and Business Banking brands, serving over 2.6 million consumers.Reporting to the General Manager, this recently transformed group required a Learning and Development Manager to develop a End-to End learning strategy to support various channels within the business. Engagement with key business leaders and assessment of business needs was essential to build a robust capability framework.• Enhance Channel partner and customer advocacy through training programme development and delivery, coaching, documentation and process improvements.• Ensure channel development and learning requirements within cost, service and other operational targets.• Compliance with all legislative, regulatory and corporate policy requirements and standards.• Manage relationships with external and internal training providers and vendor Show less

Sydney

Reporting to the CEO of this newly founded company, they required a Training & Compliance Manager to develop a holistic learning strategy, and build and oversee the Quality Management System, ensuring all business procedures were compliant with ISO 9001:2000. A key focus was the creation of a efficient and lean platform. This was achieved through:• Assess training needs, build learning frameworks most relevant for the group that reflected prioritisation. For example: an initial 12-month… Show more Reporting to the CEO of this newly founded company, they required a Training & Compliance Manager to develop a holistic learning strategy, and build and oversee the Quality Management System, ensuring all business procedures were compliant with ISO 9001:2000. A key focus was the creation of a efficient and lean platform. This was achieved through:• Assess training needs, build learning frameworks most relevant for the group that reflected prioritisation. For example: an initial 12-month focus Broker Induction and sales training. • Ensure the business has the internal competency to deliver using blended delivery styles. Selected outsourcing to reduce costs.• Build and oversee the Quality Management System in-house, ensuring all business procedures are compliant with ISO 9001:2000, meeting company’s quality objectives Show less

Sydney

Hallis is a specialised recruitment organisation. I was initially employed as a Recruitment Consultant. I was later promoted to Quality and IT Co-ordinator, then Quality Manager and then Training Development Manager. Purpose of this role is to identify, assess and evaluate the training needs, build and manage learning frameworks and content for training and coaching initiatives, and manage the delivery of application learning and development to support all Hallis staff.