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Strategy consulting leader with 15 years’ experience supporting and leading large-scale enterprise-wide transformation projects across numerous public sector organizations. Successful business development and client engagement delivery of organization transformation, enterprise risk management, and cybersecurity and privacy solutions for public sector clients. Established the cybersecurity and privacy transformation practice area for a large professional services firm in 2019. Supported big deal capture and proposal development activities of large federal contract vehicles with budgetary ceilings of up to $2B. Oversee client delivery teams comprising of up to 50 resources per engagement and establishes and maintains C-suite executive relationships.
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Associate DirectorGuidehouseWashington, Dc, Us -
Associate DirectorGuidehouse (Formerly Grant Thornton Public Sector) Oct 2022 - PresentArlington, Virginia, Us -
Senior ManagerGrant Thornton Llp (Us) Aug 2022 - Oct 2022Chicago, Il, UsEstablished the Cybersecurity and Privacy Strategy and Transformation practice area for Grant Thornton Public Sector – a 75 consultant team that sells/delivers client projects across the cybersecurity and privacy framework domains (e.g., identify, detect, protect, respond, recover)• Fostered trusted senior client relationships through routine engagement to discuss mission priorities, emerging needs, program delivery, and risks. Provides thought leadership and drives the development of new, differentiated capabilities and service offerings. • Oversee and lead client delivery of multiple engagements, simultaneously delivering a wide range of solutions for senior government executives (C-suite equivalents). Solutions focus on advising and collaborating with clients to establish and sustain enterprise-wide capabilities that reduce exposure to information security and privacy risks. Notable efforts include: o Designing, developing, and implementing enterprise risk management governance strategies, processes, solutions, and recommendations for key risk management challenges in the areas of cybersecurity, privacy, capital planning and investment control, and IT budget prioritization. o Leveraging NIST special publications, guides, and frameworks to develop strategies that meet the demands of the everchanging cybersecurity and privacy threat landscape, and shifts in regulatory requirements, including cybersecurity analytics and metric reporting, program maturity roadmaps, high value asset (HVA) program management, zero-trust architecture maturity and enablement, and cybersecurity and privacy resiliency and compliance.o Assessing and providing recommendations across all aspects of information security and privacy functions, even beyond technology considerations, including workforce management, organizational culture, operational effectiveness, process improvement and training. -
ManagerGrant Thornton Llp (Us) Aug 2020 - Jul 2022Chicago, Il, Us -
Senior AssociateGrant Thornton Llp (Us) May 2018 - Jul 2020Chicago, Il, Us -
Management ConsultantMacro Solutions Mar 2018 - May 2018D.C., Washington, UsProvided organizational change management (OCM) support – including learning management, and end-user training development and delivery – for more than 70 human resources (HR) IT applications, impacting more than 30,000 foreign and civil service staff. -
Management ConsultantDai Solutions Mar 2016 - Mar 2018Alexandria, Va, UsLead organizational change management (OCM) activities – including stakeholder engagement, requirements management, business process re-engineering, learning, and continuous process improvement – related to changes impacting people, processes, and technology for an enterprise-wide implementation of PeopleSoft Human Capital Management 9.2, impacting more than 85,000 employees• Analyze the client’s organizational context and culture; identify issues and pain points of stakeholders at every level; and determine communication needs, objectives, and measures of success• Deliver recommendations and presentations to executive leadership to guide discussions and decisions• Identify resource requirements, timelines, and tracking of project issues to resolution• Manage stakeholder expectations throughout the course of the software development life cycle (SDLC) • Develop overarching roadmaps and project support documents, including change management and change readiness plans, processes and protocols, executive summaries, lessons learned, and after-action reportsMajor Accomplishments: • Directed a cross-functional team comprising 12 consultants in conducting an organization-wide stakeholder assessment to identify, segment, and prioritize stakeholders, including executives, governance bodies, functional directors, change agents, end users, and external stakeholders, from more than 30 organizations• Devised a concept of operations (CONOPs) and streamlined communications across nine human resources (HR) centers and over 25 unique divisions to shape high-trust relationships with internal and external stakeholders, build coalitions across the organization, and promote long-lasting partnerships• Planned, coordinated, and executed discovery sessions to help the client define their vision for change and determine solutions that align with digital transformation objectives, including gathering and documenting more than 5,000 functional requirements -
Resource Management LeadUnited States Air Force Nov 2012 - Mar 2016Randolph Afb, Tx, UsPlanned, coordinated, and executed change management and continuous process improvement activities to support technology adoption, increase productivity, and improve organizational effectiveness• Served as lead change manager for a financial management system, facilitating regular stakeholder meetings, using data to identify and analyze risks, and creating and updating the schedule, and budget• Analyzed enterprise-wide programs to identify problems, trends, and deficiency situations or areas of imbalance, and developed recommendations for corrective action as required• Coordinated with 23 departments comprising 2,755 employees to ensure 100 percent compliance across 144 unique programs, each governed by separate policies and regulations Major Accomplishments: • Devised a learning strategy for 50 subject-matter experts (SMEs) on an IT system that enabled program managers to better monitor and control the effectiveness of their organization, resulting in the closure of 4,700 outstanding audit items• Streamlined an enterprise-wide business process for requesting, reviewing, and authorizing reimbursement of business-related travel expenses, increasing efficiency and employee payout -
Resource Management AnalystUnited States Air Force Aug 2011 - Nov 2012Randolph Afb, Tx, UsManaged HR processes related to strategic planning, training and development, assessment and evaluation, performance management, scheduling, and operations for five distinct departments• Supervised and developed talent among an eight-member executive support and human resources office• Analyzed and reported business performance data and trends, advising executives in appropriately timed communication, and task execution for workforce planning efforts• Developed and coordinated strategic planning and execution of C-5 Galaxy missions impacting 2,755 personnel requiring extensive knowledge of world-wide C-5 air mobility operations, capabilities, and limitations• Streamlined 4,300-flying hour program; managed $3.6 billion in C-5 assets and 185 crew members Major Accomplishments:• Developed and continuously managed all operating and auditing processes for a team of 59 members • Led compliance efforts to ensure adherence to educational, physical, physiological, and medical standards to perform in flight duty for 185 personnel• Collaborated across functional teams to implement an employee recognition program that provided awards and decorations for deserving employees, increasing staff recognition by 100 percent in 12 months -
Operations Management AnalystUnited States Air Force Apr 2007 - Aug 2011Randolph Afb, Tx, UsOversaw civil engineer (CE) operations for more than 300 engineers in various capacities, including wartime and peacetime missions• Planned, coordinated, and evaluated large-scale construction and renovation projects, ensuring compliance with United States Air Force (USAF) regulations• Determined quality assurance requirements and deadlines for completion of work
Charmaine Smith Skills
Charmaine Smith Education Details
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The University Of Texas At San AntonioCommunication -
University Of The Incarnate WordOrganizational Development & Leadership
Frequently Asked Questions about Charmaine Smith
What company does Charmaine Smith work for?
Charmaine Smith works for Guidehouse
What is Charmaine Smith's role at the current company?
Charmaine Smith's current role is Associate Director.
What is Charmaine Smith's email address?
Charmaine Smith's email address is ch****@****ail.com
What is Charmaine Smith's direct phone number?
Charmaine Smith's direct phone number is +170383*****
What schools did Charmaine Smith attend?
Charmaine Smith attended The University Of Texas At San Antonio, University Of The Incarnate Word.
What are some of Charmaine Smith's interests?
Charmaine Smith has interest in Children, Civil Rights And Social Action, Environment, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Charmaine Smith known for?
Charmaine Smith has skills like Project Management, Change Management, Software Deployment, Stakeholder Engagement, Strategic Communications, Strategic Planning, Organizational Development, Fit/gap Analysis, Peoplesoft, Organizational Communication, Organizational Effectiveness, Project Planning.
Who are Charmaine Smith's colleagues?
Charmaine Smith's colleagues are Colleen Cowgill Ph.d., Priyadharshini Kuberan, Lizzie Hayes, Sathishkumar Ravi, Naijo Dominic, Anish J.n., Prasath Sankar.
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