Charmaine Walker Email and Phone Number

Responsible for a team of Cancer Pathway Leads, including supporting their training and development needs• Led the validation of Cancer Alliance data and drove improvements in the data collection process, resulting in delivering more valuable information related to Cancer patient waiting lists• Designed and developed strategic reports that assess and evaluate clinical performance• Engage with senior stakeholders to present analysis of Cancer department performance against the… Show more Responsible for a team of Cancer Pathway Leads, including supporting their training and development needs• Led the validation of Cancer Alliance data and drove improvements in the data collection process, resulting in delivering more valuable information related to Cancer patient waiting lists• Designed and developed strategic reports that assess and evaluate clinical performance• Engage with senior stakeholders to present analysis of Cancer department performance against the Trust’s internal and external KPIs using Power BI Show less

- [ ] Led a team to deliver patient care initiatives in accordance with the trust goals and initiatives- [ ] Created performance metrics reports to analyse team output and identify opportunities for improvement- [ ] Developed a new patient booking template which decreased clinic wait times by 25%- [ ] Engaged senior management to discuss feedback from other team members to improve working conditions for the department to drive a 10% increase in employee satisfaction

- Acted as first point of contact to address critical patient referrals- Lead collaboration efforts within the clinical team to deliver patient care- Created new processes to ensure that Restricted National Waiting List Targets were met for each patient

sibilities:- Led onboarding process for new starters- Created and maintain medical documentation for the department- Led the management of confidential patient data