Charmain Terry Email & Phone Number

United States

Remote

Respond to inquiries about services and entrepreneurshipSchedule content on scheduling platforms to auto post contentReply to comments on client's postFollow up weekly with potential clients and business partners

Remote

Respond to client inquiries about services via social mediaManage Clients' upcoming appointments by sending links for clients to self-book for services or classesFill in gaps from cancelled appointments using waitlist software

Remote

• Log Into a Hardwired and Secured Workspace to Answer Incoming Calls
• Learn about new products
• Develop Customer Service Solutions
• Receive and Promptly Respond to Customer Queries
• Document Issues and Resolutions
• Identify Possible Website Errors

Georgia, United States

Remote

Respond to inquiries about services and entrepreneurshipSchedule content on scheduling platforms to auto post contentReply to comments on client's postFollow up weekly with potential clients and business partners

Remote

• Log Into a Hardwired and Secured Workspace to Answer Incoming Calls
• Learn about new products
• Develop Customer Service Solutions
• Receive and Promptly Respond to Customer Queries
• Document Issues and Resolutions
• Identify Possible Website Errors

Remote

• Maintained customer database by entering any new or updated customer and account information.
• Entered order data by inputting alphabetic and numeric information on a keyboard.
• Verified entered customer and order data by reviewing, deleting, correcting, and/or re-entering datathat may or may not have been correct in the first place.
• Secured information by guarding any and all assets.
• Processed Customer and account source documents by reviewing data for deficiencies; resolvingdiscrepancies by using standard procedures.
• Purged files to eliminate duplication of data.

Aiken, South Carolina, United States

• Welcomed customers by determining their coffee interests and needs.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffeedrinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.
• Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairingrecommendations.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots andother equipment.
• Prioritized drink requests while managing interruptions.
• Cleaned counters, machines, utensils and seating areas daily.

Batesburg-Leesville, South Carolina, United States

• Operated machinery used in the production process; or assist machine operators.
• Examined products to verify conformance to quality standards.
• Observed equipment operations so that malfunctions can be detected; and notified operators of anymalfunctions.
• Cleaned and lubricated equipment.
• Started machines or equipment to begin production processes.
• Helped production workers by performing duties of lesser skill, such as supplying or holding materialsor tools, and cleaning work areas and equipment.

Augusta, Georgia, United States

• Skillfully promoted items on beverage lists and restaurant specials.
• Consistently provided professional, friendly and engaging service.
• Followed all safety and sanitation policies when handling food and beverage to uphold proper healthstandards.
• Routinely supported other areas of the restaurant as requested, including answering telephones andcompleting financial transactions for other staff.
• Routinely cleaned work areas, glassware and silverware throughout each shift.
• Developed and maintained positive working relationships with others to reach business goals.

Aiken, South Carolina, United States

• Maintained cleanliness and presentation of stock room and production floor.
• Built long-term customer relationships and advised customers on purchases and promotions.
• Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
• Helped drive sales goals and achieve monthly quotas.
• Organized store merchandise racks by size, style and color to promote visually appealing environment.
• Routinely answered customer questions regarding merchandise and pricing.