Charmae Lea Dongon Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Creates procedures and policies that ensure timely payments while maintaining a high level of customer retention. Reconciles complex accounts that has been escalated for overdues. Monitors debtor balances to ensure a reduction in debtors DSO. Liaising with customers, as well as internal personnel including the sales team. Reports any payment issues to.

Dubai, UAE

Maintain the customer & pricing information in the Customer Order Processing system (COPS) & generate daily invoices to deliver it to the client. Generate monthly invoices from COPS on the last day of the month & deliver it. Maintaining the project file for order to cash process. Prepare A.R. Report for all strategic business unit.Maintain SOA's & prepare.

• Supports Facebook account as a client.Key Responsibility:Responsible for A/R Collections, adjustments and write offs from basic to complex transactions for a group of strategic customer accounts of the client company..
• A/R collections, adjustments, and write offs for high profile customers of the client company.
• Building strong and lasting relationships with customers considering their strategic importance to the client company.
• Preparation and analysis of accounts receivable & collections metrics data for clients’ regional, line of business and country level reports.
• Develop, maintain, and update all collections and accounts receivable process documentation for portfolio
• Work with collections management team to drive continuous improvement in the collections process.

• Supports Panalpina Inc as a client.Key Responsibility:Collect and recover customer receivables and debt. Ensure cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash.
• Perform cash collection activities in line with Accenture and client’s policies and procedures
• Communicating with customers both verbally (i.e. collect past due items, etc.) or in writing (ie sending balances, dunning letters, etc.) in English
• Provide customers with information as requested
• Escalate issues such as billing disputes to Business Operations/Sales counterparts as necessary
• Provide remittance details to cash applications team by contacting customers

• Key Responsibility:Responsible for interfacing issues and process with all Crown Regency Hotel’s business units nationwide. Review invoices received from billing department on a daily basis, review and process credit.
• Check cashier’s remittance report and prepare summary list of daily sales for hotel and other strategic business units of Crown Regency Hotels and Towers
• Reconcile hotel daily sales and daily sales of other strategic business units to official bank statement
• Encode daily sales of hotel and other strategic business units to cash book
• Prepare journal entries when necessary
• Prepare summary list of Official receipts Issued to hotel collections; check to what bank account ORs are posted as well as the posting date

Bachelor'S Degree, Bachelor Of Science Major In Management Accounting

Activities and Societies: Society of Young Management Accountant -Logistics Committee Head

High School, Secondary Education And Teaching