• Act as the point of contact between the manager andinternal staff as well as possible surrenders/sponsors/homechecks etc• Screen and direct phone calls and distribute correspondence • • Handle requests and queries appropriately such as adoption & foster applications & other general admin duties • Manage diary/schedule homechecks/homings, vet visits and occasional personal appointments for MD.• Take dictation and minutes• Source office supplies• Produce reports & presentations• Devise and maintain office filing system.

• Providing excellent wait service to ensure satisfaction • Taking customer orders and delivering food and beverages• Making menu recommendations, answering questions and sharing additional information with restaurant patrons• Greet and escort customers to their tables • Present menu and provide detailed information when asked• Prepare tables by setting up linens, silverware and glasses • Inform customers about the day’s specials• Offer menu recommen- dations upon request• Up-sell additional products when appropriate• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization • Communicate order details to the Kitchen Staff • Serve food and drink orders • Check dishes and kitchenware for cleanliness and presentation and report any problems • Arrange table settings and maintain a tidy dining area• Deliver checks and collect bill payments • Carry dirty plates, glasses and silverware to kitchen for cleaning • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) • Follow all relevant health department regulations• Provide excellent customer service to guests

• Greet and welcome guests as soon as they arrive at the office.• Direct visitors to the appropriate person and office • Answer, screen and forward incoming phone calls.• Ensure reception area is tidy and presentable, with all needs met• Provide basic and accurate information in-person and via phone/email.• Receive, sort, and distribute daily mail/deliveries.• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) • Order front office supplies and keep inventory of stock• Update calendars and schedule meetings • Perform other clerical receptionist duties such as filing, photocopying and faxing.