Courier Network Specialist
CurrentCoordinating and monitoring delivery of pharmaceutical shipments to patients and healthcare facilities. Providing timely and detailed updates to patients regarding the status of their shipments. Verifying and updating key/sensitive information to ensure delivery. Using problem solving skills to resolve escalated situations and ensure deliveries. Providing couriers with assistance and information needed to complete pickups and deliveries without issue and resolving issues as needed. Providing… Show more Coordinating and monitoring delivery of pharmaceutical shipments to patients and healthcare facilities. Providing timely and detailed updates to patients regarding the status of their shipments. Verifying and updating key/sensitive information to ensure delivery. Using problem solving skills to resolve escalated situations and ensure deliveries. Providing couriers with assistance and information needed to complete pickups and deliveries without issue and resolving issues as needed. Providing after-hours care for urgent and emergent matters. Show less