Charu G. Email and Phone Number

ECR & CPC: It is a Wealth Management based downstream application which has used to store their client records in various Main frame application tables. The System is developed in various platforms as Web and Mainframe technologies. It handles various line of business in Wealth Management for independent agents, brokers, and customers. It deals with various types of accounts like RDSP, RESP, RRSP, RIF and LIF and their corresponding features as Rollovers, Grants, Bonds and etc to manage the customer details in Client Source and MDM application and transfer those details to ECR and CPC downstream applications as well.

Environment: HTML, Agile, SQL, JIRA, SoapUI, HP ALM, MSWord, MS Excel, SQL serverDescription: Loading the employee data from the HR tables to the ECAMS by running a builder process. Here builder includes Detica Box which is a black box which has some scenarios. If the employee data and the transaction data meet the scenarios, then alerts will be triggered against the employee. These alert data are moved from Detica tables to the ECAMS tables. The next process is performing the employee and case workflows, finally filing cases on the employee’s committed fraud

Blue door is a one-integrated registry system, a single customer-centric view across multiple savings, investment, and retirement products which provides wealth management solutions.

• Tracked and reported user work orders, maintaining compliance with prescribed hardware inventory distribution and labor management policies for Dentsu Aegis Network client• Maintained computer systems, installed, and upgraded new systems• Monitored, tracked, and prioritized new work requests at Help Desk within set response times• Performed troubleshooting and maintenance of existing network systems• Coordinated client and business escalations, creating/managing process document,• Implemented service and process transition, maintaining share point, and uploading docs