Senior Customer Support Analyst
CurrentTo analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.I handle installing, configuring, and supporting firewalls to ensure network security. They are also responsible for procuring equipment like routers or switches, which provides the best possible efficiency in an office's IT infrastructure.I handle client interaction also.