Charu Ahuja Email & Phone Number

New York, NY, US

Established and manage the consumer engagement and usability research functions which serve to better align expert-led product testing with consumer needs.

New York

HGTV / DIY Network / Food Network / Cooking Channel / Travel Channel / Great American Country / uLiveManaging usability research and the usability lab at Scripps Networks Interactive. Conducting usability/user testing for all the Scripps brands. Amongst other methods, offering remote viewing, remote testing, web and mobile studies with and without.

Conduct weekly iterative user studies, competitive benchmarking, perform card sorting, heuristic/expert reviews, q-sorts, field studies, developed Personas, which helps to better meet the needs of Small Business customers. Established the Usability program, onsite lab facility, hired and manage the team. Evangelizing findings and providing actionable.

Conducting usability research with customers of a large-scale consumer electronics retail website and developing wireframes, interaction and ecommerce transaction flow diagrams. Worked with customers to identify online purchase decision-making criteria, post-purchase expectations and ideal UI experience. Created wireframes and interaction diagrams..

Provided IA consultation to philanthropic Community Foundations across America (Billion dollar industry) and consequently shared methods and learning with other foundations. Working directly with clients in a discovery process to identify their project's intent and requirements. Articulating relevant principles for organizing information that balances user.

Multimedia Developer:Conducted consultations with faculty members and developed multimedia components for courses. Conducted research on upcoming educational technologies. Created and conducted training seminars on Blackboard Vista for faculty members. Conducted usability testing, research and recommended information architecture. Educational.

Developed W3C compliant websites; created CD-ROM applications software.

Melbourne, Australia

www.eWebWatch.com (2000): Producing preliminaries for a finance-based website.HomeLand Networks (2000): Producing a graphical user interface for an online virtual mallStar Safe (2000): Creating a functional prototype for software which tests the training provided to hospital nursing staff6 Billion (2000): Producing an interactive demonstration for a.

Singapore

Front-end development and design for a financial portal on LycosAsia targeted towards first-time investors which allowed them to monitor the stock market and provided tips for better investment.