Charu Chugh Email & Phone Number

Gurugram, HR, IN

Gurgaon

- Product Testing and Experimentation:- Lead the design, planning, and execution of product experiments and tests to evaluate product features, user experiences, and new functionalities.- Collaborate with cross-functional teams to define test objectives, metrics, and success criteria.Ensure rigorous A/B testing methodology and statistical significance in.

• Diagram process requirements for automation configuration to impact end-to-end meetings management lifecycle & workflows.
• Gathering, evaluating, and organising client deliverables to prepare information for future configuration
• Leading external/internal implementation communication channels
• Liaising to produce and deliver reports based on client criteria
• Developing training materials and implementation documentation
• Coordinate and produce materials for new user training activities

Demonstrate detailed product knowledge when assisting clients and offer best practice tips to clients in an effort to help them use Cvent's products to effectively meet their business goals.Serving the customers with diligence and providing extraordinary customer service. Onboard new clients through training, implementing their accounts and understanding.

Gurgaon, India