Charu Rangwani Email & Phone Number

Brisbane, Queensland, Australia

Dedicated Client Relationship and Customer Success Manager with a track record of driving client satisfaction and retention. Expert in onboarding, relationship management, and problem resolution. Skilled in using data-driven insights to enhance customer experiences and identify growth opportunities. Passionate about ensuring clients achieve their goals and derive maximum value from our solutions. Let’s connect to discuss how I can help drive your success!

A side project to develop my client management skills in healthcare sector supporting the Aged Care community.

Gold Coast, Queensland, Australia

KnG Group is a trusted global leader that attracts and retains exceptional people committed to our clients and the communities we serve. Founded in Australia, we have offices in Brisbane, Gold Coast, Sydney, Melbourne and Delhi. The KnG Group of companies encompasses Healthcare, Education, Security, Tech and Home Care, representing a diverse range of portfolios across several industries.

Gold Coast, Queensland, Australia

Gold Coast

Bengaluru, Karnataka, India

Indore, Madhya Pradesh, India

Effectively reviewing MSA (Measurement System Analysis) to ensure zero gap between customer requirement and internal audit Methodology.Recording feedback and letting the Customer service rep know about team's areas of improvements.Developing Evaluation programsReduction of Employee AttritionAssuring Quality of Customer Experience

Indore, Madhya Pradesh, India

Helping developers, marketers, and salespeople internally finetune the customer experienceKeeping track of customer journeysMaintaining and improving service levelsHandling Customer’s query on call/chat/email

Masters Of Business, International Buisness And Public Relations

Sales and Marketing Business and Personal Branding Public Relations

Bachelor Of Science, Biotechnology