Charvis Syas Email & Phone Number

3222 Sam Rayburn Hwy, Melissa, Tx 75454

•Lead and develop team members in accordance with the Club Car Wash standards of customer service, performance and quality assurance •Continuously train, support and provide performance coaching for team members•Work cross-functionally with other departments to promote sales, recruit/retain team members and actively engage in training for continuous improvement •Become well-versed in all aspects of maintenance chemical and operations

Plano, Texas, United States

I teach people how money works! Do we work for money or do we earn our income? We will show you how and what to do to get out of the “rat race”.

3331 Arapaho Rd, Garland Tx 75044

Educate and assist customers with purchasing car washes, memberships and wash books.Ensure the growth of team leaders, shift leaders and future store managers.Ensure adequate store staffing by actively recruiting, interviewing, hiring, and promoting internal candidatesEnsure that every team member is receiving development on an ongoing basis.Managing customer and employee issues including the completion and resolution of all employees, customer, or vehicle incident reports.

Dallas-Fort Worth Metroplex

• Collaborating with suppliers, manufacturers, and retailers to ensure proper execution of merchandising plans• Ensuring retailer compliance with merchandising strategies• Creating and organizing promotions and advertising campaigns• Maintaining inventory of products• Gathering information on market trends and customers’ reactions to products• Analyzing sales data - reporting growth, expansion, and change in markets

Dallas-Fort Worth Metroplex

• Ensure that stores, shelves or websites are stocked with the right types and quantities of products • Display, arrange, price, and rotate products in store• Maintain store shelves by removing dated or damaged products• Monitor store inventory based on sales and intake• Optimize sales volume and profitability by identifying profitable lines and bestsellers • Make recommendations for promotional strategies using sales and pricing data• Work and communicate with buyers, suppliers, stores, and distributors

5930 W Plano Pkwy, Plano Tx 75093

Negotiate lease or finance options with clients to purchase a vehicleAssess consumer data to formulate strategies that increase sales and items purchasedProvide an orientation of brand new vehicles and assist with product knowledgeEscalate issues with pricing, catalog, and inventory to appropriate teamsMaintain a high retention of clients by providing excellent customer service

Dallas, Texas, United States

Opened and closed the department store and ensured all procedures were followedCalculated daily sales goals and communicated goals to all team membersManaged department operations and ensured proper procedures were followed Maintained POS daily shortage and overages and investigated any cash discrepancy Assisted clients with retail purchases and memberships

2821 Telecom Pkwy, Richardson Tx 75082

Provided project support to the Global PM applying project management knowledgeImplemented strategic projects for the Enterprise Supply Chain organizationCommunicated daily with various senior executives including emails, calls and meeting

2821 Telecom Pkwy, Richardson, Tx 75082

Previous experience as before but working with a different client.

2821 Telecom Pkwy, Richardson, Tx 75082

Provided prompt and courteous customer issue and problem resolution by screening and directing all calls while keying comprehensive information into an automated client based system.Utilized IT Service Management software application to document and create, update and close.Responsible for performing the incident management process, ensuring incidents and service requests are properly recorded, classified and given initial support. Working with 3rd party vendors to resolve issues meeting service level agreement guidelines.Maintained customer, hardware, software and knowledge databases.Communicate Service interruptions and enhancements to customers.

2821 Telecom Pkwy, Richardson, Tx 75082

Maintained overall network knowledge and understanding of the interaction between specific applications and the computer network.Responsible for implementation and project coordination with staff, vendors, and IT support for smooth installation and transition.Coordinate POS system setup and configuration.Responsible for POS(Point-of-Sale) troubleshooting and repair on an ad hoc and emergency basis.Worked in coordination with the vendor, the IT team and Retail personnel as needed to address support issues.Provided on-going POS training and assistance to end-users.Assists in the preparation of training materials for the client's POS system.Assisted in the preparation of documentation and standard operating procedures.Ensured maximum up-time for the client's POS system, including support coverage for evenings and weekends where applicable. Provided timely support for time-sensitive items such as sales, special discounts, etc.Performed duties and functions according to industry recommended best practices and the client’s policies and procedures.

2721 Telecom Pkwy, Richardson, Tx 75082

Responded to client's telephone calls or e-mail messages regarding computer software orhardware problems in a courteous and prompt manner.Performs duties and functions according to industry recommended best practices and Starbuck’s policies and procedures.Exceptional Communication skills via TelephoneOrganized/Thorough (Emails/Reports/Documentation/Presentations)Ability to multi-task on assignmentsDocumentation skillsRetail BackgroundMotivated and the ability to work independently and with a group.Achievement-Oriented (Willingness to work extra hours as needed.)

1500 10Th St. Plano, Tx 75074

Operated vehicles and powered equipment, such as mowers, tractors, twin-axle vehicles, sod cutters, pruning saws in order to provide landscaping services that pleased customers. Manicured established lawns by mulching, weeding, grubbing, edging around flower beds, walks or walls. Effectively practiced preventive maintenance skills by monitoring tool efficiency and deterring potential hazards.

925 Abrams Rd, Richardson, Tx 75081

Examine products purchased for resale or received for storage to determine product condition. Confer with company officials to develop methods and procedures to increase sales, expand the beverage markets and promote business. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts or performing specific services customers. Provide staff with assistance in performing difficult or complicated duties. Attend company meetings to exchange product information and coordinate work activities with other departments. Prepare sales and inventory reports for management and budget departments. Formulate pricing policies on merchandise according to profitability requirements. Examine merchandise to ensure correct pricing and display, and that it functions as advertised. Analyze details of sales territories to assess their growth potential and to set quotas. Visit retailers and sales representatives to promote products and gather information. Keep records pertaining to purchases, sales, and requisitions. Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy. Inventory stock and reorder when inventories drop to specified levels. Listen to and resolve customer complaints regarding services, products, or personnel. Plan and prepare work schedules, and assign employees to specific duties. Monitor sales staff performance to ensure that goals are met.

Bachelor Of Business Administration - Bba, Entrepreneurship/Entrepreneurial Studies

Associate Of Arts - Aa, Cinematography And Film/Video Production

Liberal Arts And Sciences/Liberal Studies

Activities and Societies: Track & Field