Charlene Wise Email & Phone Number

As a Customer Relations Supervisor at Roadie, I lead a team of customer service representatives who provide timely and effective solutions to our clients' delivery needs. I am responsible for overseeing the quality and efficiency of our service, ensuring customer satisfaction and retention, and resolving any issues or complaints that arise. I also monitor and analyze the performance and feedback of our team, and implement improvements and training as needed.I have a Bachelor of Business Administration in Accounting from California State University-Sacramento, which gives me a solid foundation in financial and business management. I have applied my accounting skills to support Roadie's operations, such as preparing and reviewing invoices, budgets, and reports, and ensuring compliance with tax and legal regulations. I am a self-starter who loves to motivate and encourage others to meet their potential, and I work well in a high-stress and fast-paced environment. I am always eager to learn new skills and systems, and I am looking for a remote position that will challenge me and allow me to make a difference in people's lives.

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  Customer Relations Supervisor

  Roadie

  Apr 2018 - Present - United States

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  California State University-Sacramento

  Accounting