Chase B. Email & Phone Number

Southfield, Michigan, United States

Detroit, Michigan, United States

Led efforts in Banker role for a multi-billion dollar company Rocket Mortgage. Managed over 50 clients on a monthly basis while ensuring customer satisfaction during 30 day closing process. Worked with senior mangement to meet month end goals and requirements as a mortgage loan originator. Produce relationships with realtors to create a partnership and generate more business.• Complied database of loan applicants credit histories, corporate financial statements and other financial information.• Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act andCommunity Reinvestment Act• Developed and maintained relationships with local real estate agents• Developed prospects for new loans by networking with professionals in related fields in order to garner referral business effectively• Originated, reviewed, processed, closed and administered customer loan proposals• Reviewed loan files and updated to match current standards• Worked with underwriters to fix application problems and resolve issues.

Farmington Hills, Michigan, United States

Provided customer service to local pool owners. Maintained over 20 clients on a weekly basis. Make certain all customers have tools, chemicals and equipment to properly maintain the well being of their pool/spa. Recognized by owner for highest performance as a service advisor.• Processed 20+ customer accounts on a weekly basis with accuracy and deposited cash payment of Detroits intake from service while completing overall service duties and ensuring customer satisfaction.• Sustained chemical levels in all pools to secure safety and trust. Provided same day service to client emergencys.• Resolved numerous unsatisfied customer issues that included invoices blocked for payment, overpayments, and missed payment terms.• Processed payments for services completed and assisted supervisor with monthly duties such as collecting outstanding payments, reviewed reimbursements and submitted for approval, and returned all voicemails.• Improved the communication process and partnered with other service advisors to resolve lingering unsolved issues.

Livonia, Michigan

Garden City, Michigan

Bachelor Of Science In Business Administration, Accounting And Finance

Associate'S Degree, Business Administration And Management, General

Business Administration And Management, General

Activities and Societies: Habitat for Humanity