-Lead end to end development lifecycle for various types of Integration projects utilizing various iPaaS tools-Responsible for Project/ Change management, conducted testing, and mentored integration teams for successful project delivery.-Collaborated with developers and architects to create and maintain technical documentation.-Spearheaded client-facing meetings to gather requirements, discuss system architecture, and deliver executive-level reports.-Fostered strong working relationships with internal and external IT partners/ business users to ensure effective collaboration and successful project delivery

-Integrated cloud and on-premise applications and data sources for multiple Fortune 500 companies.-Developed Workato recipes for trial balance and P&L data, leveraging SQL to reduce manual journal entry efforts in the billing system by approximately 40%.-Configured NetSuite and Billing Platform environments based on requirements gathered during system implementations.-Migrated and Reconciled large data sets as a part of new system implementations-Collaborated with Financial Operations Directors and Technical Accountants to recommend process enhancements, demonstrating proficiency in multiple ERP, billing, and CPQ systems.-Created integrations to automate Order-to-Cash (OTC) and Procure-to-Pay (P2P) processes across various systems.-Maintained comprehensive documentation for reporting purposes, supporting executive stakeholders' decision-making.

• Serve as the primary point-of-contact for high-level customer ERP and AIS integration support cases• Configure and support software multiple software integrations with different accounting information systems• Develop training content, contribute to knowledge base articles, FAQs and other documents• Troubleshoot job cost syncing through the APIs via Postman• Use authoritative troubleshooting and customer interaction skills to adapt and navigate challenges when solutions may not be obviously present• Head kick-off and go-live calls to demonstrate the integration functionality and train new customers how it is used• Develop customized salesforce reports to organize and illustrate data for decisions made by management• Build out team metrics to evaluate performance and asses team needs• Train new hires to get them fully ramped and act as an escalation point for higher level cases• Generate demand forecasts and for new integrations to identify requirements from the the support team for successful product delivery• Run daily stand ups with 3rd party developers to identify and collaborate on issues and their resolutions

• Analyze, troubleshoot, and resolve application issues for clients and provide feedback for product management• Manipulate and analyze tables in SQL Server to identify flawed data records• Prepare SQL updates to fix errant data records• Work cross-functionally with developers and QA to test new infrastructure software releases• Effectively and positively communicate with internal colleagues and external customers• Assist customers with their Spectrum ERP system• Condense fact from the vapor of nuance (i.e. using deductive reasoning, troubleshooting, and technical languageinterpretation) to identify the customer’s issue and resolve it• Develop Knowledge Base articles to document troubleshooting steps and common solutions to frequent calls for use by customers and peers

•Responsible for all procurement activities used for maintenance of the Chapter House•Presented executive reports in front of 120 members, providing status updates of projects, repairs, etc. •Planned and executed house projects while staying inside of strict budgeting constraints•Mentored and trained new members in procurement and budgeting activities

•Evaluated manufacturing reports and developed budgets for nationwide manufacturing plants•Forecasted and managed inventory levels to support manufacturing plants with low costs •Strengthened relationships with key vendors and triaged issues, resulting in improved logistical efficiency •Gathered raw materials reports, assessed inventory, and ordered supplies using Microsoft Suite and Dynamics AX•Collaborated with the accounting department on end of month inventory reconciliations and auditing •Optimized spreadsheets to increase the efficiency of data entry•Established automated tracking mechanism for inbound raw materials shipments

-Work in a team to repair and maintain commercial roofs, walkways, and parking lots -Support office staff with project reporting and time sheets -Communicate directly with managers to schedule and prepare materials for weekly

-Coordinated with kitchen staff to ensure appropriate food delivery and customer service-Developed and built rapport with frequent customers-Maintained exceptional customer service-Assisted with event planning on corporate events