Information Technology Summer Intern
Current◦ Troubleshot system issues related to network connectivity, software and hardware installation and configuration, printing, and scanning.◦ Managed inventory of IT assets such as laptops, desktops, servers and peripherals.◦ Assisted in creating and optimizing our in house database to help manage hardware and software assets.◦ Utilized technical knowledge and resources to solve issues of varying complexities.◦ Adhered to HIPAA laws while implementing solutions to end users, such as secure network folders and administrative tools to ensure confidentiality.