Chase Hammell Email & Phone Number

Calgary, AB, CA

Jasper, Alberta, Canada

Calgary, Alberta, Canada

• Lead a diverse team of 30 direct reports, planning manpower and navigating challenges to ensure all client orders were shipped on time.
• Executed Covid-19 vaccine distribution to an average of 200 stores per week across Alberta and British Columbia and oversaw shipping of Covid-19 rapid antigen tests to stores across Alberta, British Columbia, and.
• Restructured key performance indicator tracking in Excel for senior leadership.
• Analyzed areas of opportunity to improve… Show more
• Analyzed areas of opportunity to improve three efficiencies and presented recommendations to senior leadership. Show less

• Implemented enhanced productivity tracking methods across multiple departments resulting in updated productivity standards and increased efficiency by 50%.
• Standardized processes through observing associates and developing process documentation.
• Increased employee engagement through organizing employee appreciation events for 50 employees.
• Developed presentation for senior leadership on reduction of lost time through digitalization of manual processes.
• Prioritized labour… Show more
• Prioritized labour to ensure completion of shipments in a timely manner. Show less

Edmonton, Canada Area

• Communicated with customers to determine the ideal service options based on their needs and provide them with an estimated service time
• Demonstrated initiative by introducing a process which decreased time to sharpen a pair of hockey skates by 50%
• Continually sought new opportunities to develop and expand product knowledge
• Remained adaptable in assigned work and able to perform many ad-hoc duties depending on operational and customer’s needs
• Developed solid understanding of… Show more
• Developed solid understanding of point of sales software in creating invoices using point of sales software for the repairs done on various sporting equipment Show less

Edmonton, Alberta, Canada

• Assessed bikes to determine what parts will need to be replaced as well as the labour required to ensure maximum performance of the bike
• Showcased customer service abilities by discussing options with customers to determine cost-benefit of repair vs. new purchase
• Maintained supply area in an orderly manner in order to provide superior customer service, by providing them the parts in a timely manner
• Performed safety checks on new bikes to assure they are assembled properly and safe… Show more
• Performed safety checks on new bikes to assure they are assembled properly and safe to ride Show less

Edmonton, Alberta, Canada

• Conducted research on business’ responses to Covid-19 pandemic for senior leadership to consult in decision making
• Critically analysed industry data to create market research reports at the request of external clients
• Showcased strong research and written skills in collaborating with senior team members to create research reports
• Improved efficiency in calculating salary bonuses by simplifying complex procedure using Excel
• Translated numerical data into corresponding written… Show more
• Translated numerical data into corresponding written description for easier understanding by clients Show less

Sherwood Park, AB

• Exhibited attention to detail while authorizing an average of 475 claims per month using the internal database IBMI AS400
• Quickly established trust and professional rapport with clients and dealerships in order to prevent, mitigate or resolve conflict
• Displayed professional communication by responding to 275 emails per week with an average response time of 20 minutes; without compromising accuracy of message
• Pursued opportunities to learn about other departments in order to better… Show more
• Pursued opportunities to learn about other departments in order to better assist clients
• Showcased adaptability in responding to rapidly shifting priorities during staff restructuring and shortage

Master Of Business Administration - Mba, Business Intelligence And Data Analytics

Bilingual Bachelor Of Commerce, Cooperative Education, Operations Management And Supervision