Director Of Online Operations
CurrentI drive the ecommerce program for ErosWholesale.com, an importer and wholesale distributor of apparel accessories and other general merchandise, and online marketplace for over 50 third-party wholesale distributors throughout the US. During my tenure I've maintained continued market leadership in an ever evolving landscape. Tentpole deliverables include:* Architecting UI/UX advancements through several whole stack evolutions (legacy to Magento 1 to Magento 2 + PWA)* Increasing our annual online revenue over 500%* Leveraging our platform to expand market coverage by onboarding 50+ third-party wholesale vendors who sell their goods through our web channel* Vetting and establishing new merchant processing relationship, integrating new credit card processing tech into existing business requirements, and automating fraud prevention measures, all at a substantial net savingsThroughout the course of our Magento platform evolution I have maintained an emphasis on pursuing new standards and technologies as they evolve. I believe in the concept of outdoing yourself before someones eles does, and that takes a commitment to continuing education and awareness. I work closely with my development team, as well as a breadth of SAAS providers to accommodate our growing needs.I manage an internal team who are responsible for email and social marketing, and QA testing, as well as working with our sales and customer service departments to ensure a consistent experience.