Chase Mueller, Mba, Capm Email & Phone Number

St. Louis, Mo, Us

St. Louis, Mo, Us

Edwardsville, Illinois, United States

Highland, Illinois, United States

Edwardsville, Illinois

Ladue, Missouri

Ladue, Mo

• Responsible for identifying, educating and presenting SCU products and services to new and existing members in accordance with SCU’s member engagement model.• Accountable for meeting individual sales and operational goals both in person, by telephone or by mail.• Ensures consistent delivery of SCU’s member engagement model leveraging technology including tablets, enhanced ATM’s and other digital service channels available to SCU members.• Maintains cross-functional capabilities. Processes basic financial transactions for members including such functions as opening and closing of accounts, input loan applications, issuing checks, processing deposits and withdrawals from accounts, issuing certificates, drafts and other negotiable instruments. Efficient in all teller (lobby & drive-thru) transactions and referral opportunities to mortgage, business services, and investments.• Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and reports any positive matches to the BSA Group. Complies with BSA requirements of completing CTR and SAR.• Responds to routine member inquiry regarding the operation of accounts, access to services, account discrepancies, adding or reducing service features on various accounts, and assisting members.• Fosters and maintains relationships with members. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. Investigates member concerns, researches and recommends a resolution. Ensures each member interaction is exceeding expectations with member service satisfaction results.

Creve Coeur, Mo

As a Restaurant General Manager, I am in charge of every aspect from the store, including, but not limited to:Financial SuccessTraining and Development of new team membersSchedulingInventory ControlMy final unit was the Pizza Hut at 11451 Olive Boulevard in Creve Coeur, Missouri. Net sales per week averages anywhere between $11,000 to $13,000.

Master'S Degree, Human Resources Management

Bachelor'S Degree, Business/Corporate Communications

Took courses in Human Resource Management, Media and Communication Theory, Public Relations and Advertising, and Personal Branding..

Associate Of Arts (A.A.), Mass Communication/Media Studies