- Leveraged cross functional relationships to create Descriptive, Diagnostic and Predictive analytics that impacted International Lead Time Planning, Regional DC Unit Flows, Highlighted Intrafunctional Supply Chain KPIs, and created visibility to Vendor Production and Planning opportunities. - Engineered foundational data sets and ad-hoc reporting through Big Data resources like MapR and Snowflake to support all parts of Supply Chain from Manufacturing and Planning to Transportation to Distribution Centers and Stores / Direct to Consumer. - Created dynamic executive level data visualizations and presentations though MicroStrategy Dossier and PowerPoint using multiple data sources including Rockport, Ocean Carrier EDIs, SAP, Microstrategy EDW, Manhattan (WMS, TMS & YMS), Kaleris, Oscar, and Store data Implemented Jira for our team to track projects, data discrepancies, and data request for internal and external partners Developed and delivered clear, concise data engineering updates to diverse team audiences from Supply Chain Planners to Vice President Served as a liaison between Data Services and Supply Chain to translating technical complexities into actionable insights

 Technical support for diverse multicultural company Remote Phone Support for diagnose and repair of hardware and software concerns Troubleshoot the following : Shoretel Phone System, Remote Desktops, Microsoft Outlook / Word / Excel / PowerPoint / Access, JDEdwards, MAS 90,and iPhone / Android / Blackberry phones Support PC / MAC hardware / software Setup : wireless networks, VPN connections, PC imaging, printers, PC and software purchasing, PC software tracking, run and terminate data lines Maintain and track daily tape backups Communicate with management on software and hardware needs for current and future projects

Back-up Lead Supervised over 20 hourly associates in various day to day task with effective communication Coach associates to obtain daily production and accuracy goals  Experience with leading daily operation projects including sensor removal, TNT carton receiving, and auto receiving Carton Research Communicate with home office and retail team about setting up e-commerce product needs  Utilized Crystal Reports to trace cartons without bulk / primary locations Communicate with E-Commerce management concerning receiving interruptions CWDirect / RDM / Outbound WIMS WMS Department Trainer Train new and current associates on equipment (Power Jack, Reach Truck, and Cherry Picker, Fork Lift) and processing functions (Receiving, Bulk Pulls, Bulk Putaways, Replenishment and Returns) Productive feedback and follow-up for associates in accuracy and processing order aging  Coach associates on performance goals and awareness of non-UPH function hours

 Oversee restaurant occupancy to ensure efficiency and guest satisfaction  Maintain restaurant cleanliness including cleaning tables, washing glasses and sweeping  Fulfill customer service hosting during peak operation periods to assist team members