Chase Calabrano Email & Phone Number

Greater Los Angeles Area

Greater Los Angeles Area

• Led a team of over 120 associates in multiple operations simultaneously; allocating labor, assigning job duties, and providing training and directions on key functions throughout the warehouse to ensure 55,000+.
• Managed and oversaw 200+ delivery drivers on the road providing driver feedback, handling customer escalations while making calculated risks daily whenever a barrier arose.o Demonstrated customer obsession through.
• Responsible for 80 direct reports, being the first point of contact handling associate terminations, questions about time off, pay, engagement, site security, and other work-related concerns.

Greater New York City Area

• Prioritized customer experience by building partnerships with our DSP Reps to successfully monitor routes, deliver driver feedback and expedite customer escalations.o Created DA + DSP compliance trackers for SOP and.
• Ameliorated process improvements through six sigma initiatives.o Improved and created drive flow and designated areas for site parking lot leading to a decrease in parking lot incidentso Improved Jiffy area induct and.

Oak Hill, New York

• Contributed in Oak Hills Continuous Improvement Project’s First Line Leader program.o Assisted in the development of standard work and schedule adherence through analyzing value added and non value added activitieso.
• Created work instructions for the “Clean Piping Cart” project saving the site an estimated $20.8 million annually.
• Supported, implemented, and taught packaging, manufacturing, operations, and warehouse area owners on 5S.
• Inputed data/produce visual guides, spreadsheets, and KPIs for engineers, managers, and mechanics

Oak Hill, New York

• Developed standard work for packaging lines through process improvement.o Used level loading to optimize workload for operators and reduced manpower where neededo Estimated annual savings of $1.1 million
• Implemented 5s on packaging lines and throughout facility.o Revealed and eliminated inventory issues, saving over $10,000o Worked with cross functional teams to identify and sustain equipment compliance
• Created and maintained visual management system for GlaxoSmithKline Production System principles.
• Supervised contractors for installation of equipment across the site.

Latham, New York

• Sold Verizon business services to existing account holders.
• Expanded sales territory through acquisition of 10 new clients.
• Utilized and carried out key selling concepts and principles such as prospect qualifying, contract negotiation, cross selling, and up selling.
• Promoted future plans from Verizon business by interacting customers through the use of a tablet and presentation.

Windham, New York

• Aided in the management and interaction of all social media sites.
• Interacted with guests and supported guest services.
• Facilitated a trade show engaging customers, influencing them on the benefits of Windham Mountain.
• Contributed in the production of signage around site.

Rochester, New York Area

• Supervised facility while assisting customers with their needs and questions.
• Worked main desk receiving phone calls from customers and making phone calls for organization.
• Worked daily with organizations computer software constantly updating and rescheduling events.

SUNY Brockport

• Assisted in promotions, fundraisers and ticket sales for multiple home sporting events.
• Facilitated in pre game setup, postgame take down and security during games.

SUNY Brockport

• Managed events and games on and off playing field in press box, office, and elsewhere.
• Assisted with Statistics on scoreboard and Athletics website.

Rochester, New York Area

• Assisted with game operations and promotions facilitating intermission events on and off the ice.
• Organized and distributed ticket sales and giveaways.

Newton, Massachusetts

• Assisted with film, delivering/picking up mail, dry-cleaning, and phone calls.
• Helped with recruiting events, promoting Mount Ida College Football to potential recruits and parents.

Bachelor Of Science, Sport Management

Activities and Societies: SUNY Brockport Division I Rugby Team Minor in Coaching. Relevant courses, Prin. Of Management, Financial and.

Education record

Activities and Societies: Mount Ida Division III Football Team