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▪ Wrote and implemented a FERPA compliant, high performance enterprise business solution which increased Ellucian Banner Document Management student data processing efficiency by over 97%. The very substantial increase in efficiency and reduction in processing equated to savings in time, energy and resources for ITS and various university departments.▪ Delivered unspecified internal cost savings by automating the import process of student data into Ellucian Banner Document Management from multiple Office of Admissions application vendors including Parchment, Hobsons, Common Application and TargetX.▪ In line with the universities goal of becoming paperless, continually meet with leadership in various university colleges and offices regarding benefits of transitioning to the electronic document management service and the forthcoming planning process.▪ Established and implemented electronic document management policies to ensure alignment with university and NIST 800-171 government requirements of Controlled Unclassified Information.▪ Currently developing in conjunction with associate directors and senior level executives the framework and guidelines for a mentorship program to be instituted via West Virginia University's Division of Talent and Culture.▪ Established ITIL Foundation framework and content. Currently instructing a course for in-house professional technologists wishing to obtain ITIL Foundation Certification.▪ Currently developing in conjunction with various assistant directors both physical and virtual laboratories for employees wishing to gain knowledge and career advancement by learning IT technologies. ▪ Selected by ITS senior leadership to become a committee member of the AwardU Employee Recognition Program. The positional role is one of providing direction in governance of the award program. The committee not only governs the award program but provides ancillary support to program judges via guidelines for basing selection decisions.

▪ Championed use of IT to drive and enable global business alignment and process simplification ensuring technical and legal obligations were kept to foreign and domestic business partners while maintaining HIPAA compliance with US government law and records inspectors.▪ Aligned global ERP implementation (SAP) enabled transformation of organization from 3 regional operations with redundant, independent business processes to a single entity organized by strategic business unit. Retired more than 15 legacy systems, implemented virtual computing systems and enabled over $1.5M of deliverable solutions through the company internal and external secure web infrastructure, a 17% increase. ▪ Achievements in business transformation recognized by national corporate IT.▪ Participated in employee search committee to hire various new regional IT members in the US. ▪ Leveraged internal IT resource skill sets to create 24x7 expertise silo’s available to provide around the clock assistance to operations staff, saved company an estimated $200K annually in outsourced vendor assisted problem solving calls.

Collaborated with corporate business partners and external vendors to develop custom solutions for Mid- Atlantic regional operations in a $56B managed healthcare company supporting 23,800 + employees in 45 medical centers and 6 hospitals in Maryland, Virginia and Washington, DC.▪ Partnered with national corporate IT leadership, defined IT strategy and process for moving the company from a paper file patient health record to a single electronic health record in the largest US civilian rollout of EHR known as the $4B KP HealthConnect initiative. The initiative securely connected nationwide more than 611 medical offices and 37 hospitals, linking patients to their health care teams, their personal health information and the latest medical knowledge leading to reduced office visits in the first month by 26%.▪ Lead of the Mid-Atlantic, Virginia based healthcare facilities file server infrastructure upgrade team. Collaborated with 115+ IT professionals from various departments from the initial region wide infrastructure upgrade to EPIC installation in 27 months while maintaining compliance with HIPAA standards and meeting US government “meaningful use” terms for over 530K healthcare members in the region.▪ Cast in leadership role of numerous projects including server virtualization, directory services migrations, various one-off health record reporting systems, clinical sale-point systems, network implementations and telephony system implementations.▪ Pressed regional IT leaders for and received $120K in equipment toward the installation of a training lab system including VMware, Microsoft and Cisco technologies. Extended hours made available to all IT personnel for the furthering of education, led to a 39% increase in IT certification among staff.