Chase Fann, M.S. Email & Phone Number

Chicago, Illinois, United States

Guided company-wide application of Cloud Machine Learning services for demand forecasting to improve data acquisition, data cleaning, feature engineering, algorithm selection, and results analysis. Managed custom architecture for the creation of Machine Learning models including implementation strategies, data ingestion, and security considerations.

Greater Chicago Area

Increased user efficiency by providing software installation, hardware configuration, server, and application support.Analyzed complex issues and was able to consistently complete high levels of sound diagnosis, troubleshooting, implementation, and bank wide network related issues.Earned a solid reputation for resolving over 3,000 complex issues per month and providing excellent customer service holding the highest satisfaction rating at 95%.

Ensured quick and successful problem resolution leveraging exceptional technical knowledge and communication skills to engage customers, drive profitable growth and exceed sales goals.Increased department profitability by 20% by selling more than 40% cross-sold upgraded services to customers. Exceeded company and personal goals by generating over $600,000 sales each year.

Increased technological effectiveness by researching numerous legal immigration services which created strategic plans for partners of the Law Office to implement.Facilitated conceptualization groups to launch new and innovative customer relationship programs.Elevated the success of partner organizations by 80% through combining recommended innovative strategic plans.

M.S., International Public Service

B.A., International Relations And Theology