Chase Mostat Email & Phone Number

Calgary, Alberta, Canada

In my current role, I provide technical support to employees, addressing day-to-day technical issues and ensuring smooth IT operations. I manage the setup and configuration of new hire computers and systems, including Windows Server / Active Directory administration, and oversee the installation of development and imaging tools. Additionally, I perform audits of inventory and stock accounts, ensuring accurate record-keeping and management of inventory databases. I also create and modify user accounts, manage permissions, and handle various other IT-related tasks as needed to support the team and business operations.

Okotoks, Alberta, Canada

Calgary, Alberta, Canada

• Deployed of PC systems, and peripherals such as monitors, printers, etc… in accordance with clients hardware lifecycle requirements. Reduced deployment times by finding more efficient processes.• Imaging/Deployment of Windows 10/11 to user devices, as well as software installations.• Provided deskside support to clients in corporate environments supporting Windows 10/11, Office 365, working with tools & software such as Azure/AD, SAP, Client Center, VMware, Remote Assist and others.• Worked with hardware warranty team, troubleshooting and repairing damaged or malfunctioning computer hardware.Notable achievements and projects: * Completed a 3 month project where I drove across Canada (Victoria, BC to Cape Breton, NS). The projects objective was to upgrade internal RAM on over 500 devices spread out across the country for a client.* Using automation and finding efficiencies, I was able to complete lifecycle hardware deployments up to 75% faster (from one hour to 15 minutes in some cases). * Worked with ServiceNow administration to create new workflows to enhance and speed up Warehouse data entry processes.

Regina, Saskatchewan, Canada

- Received clients computer hardware and peripherals, and ensured accurate record keeping in ServiceNow.- Organized warehouse storage areas to facilitate efficient receiving and shipping of products.- Pulled and packed shipments to prepare for pickup.