Chase Wright Email and Phone Number
Chase Wright work email
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Chase Wright personal email
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Chase Wright has over 13 years of technology experience, solving complex business challenges for customers. With a strong background in Customer Success and Technical Consulting Chase is adept at aligning cross-functional teams and driving initiatives to completion. Chase is an advocate for his customers and prioritizes building and maintaining long-term relationships so clients can achieve the maximum value from their product and service investment. Specialties: Customer Success, Client Management, Consulting Services, Strategic Planning and Business Development, Business Analysis, Customer Relationship Management, Project Management, Change Management, Stakeholder management, International Business, Software as a Service (SaaS),
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Head Of Customer ExperienceStreamlabs WaterAtlanta, Ga, Us
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Senior Manager Customer SuccessCorl Technologies Feb 2023 - PresentAtlanta, Ga, Us● Built and led high performing team responsible for driving CORL's Renewal and Customer Success Strategy● Defined and developed customer adoption stages and on-boarding journey at scale● Implemented metrics-based tracking to make data-driven decisions for team and customer base● Led the release and implementation of new flagship product for business pivot -
Customer Success ManagerExplorium Aug 2021 - Aug 2022San Mateo, California, Us● Supported US expansion to build CS team. Bridged gaps between cultural and business differences. ● Leveraged enterprise experience to manage strategic accounts and prevent churn.● Defined best practices to provide structure for go-to-market team to enhance service delivery and customer experience.● Defended against churn throughout company pivot. -
Senior Customer Success ManagerSumo Logic Apr 2020 - Jul 2021Redwood City, Ca, Us● Responsible for ACV renewals and adoption and managed a portfolio of $17M+● Helped build Customer Success team to support aggressive growth and IPO and improve customer retention ● Established scalable practices for customer onboarding, success plans, and customer touchpoints ● Developed enterprise expansion plays for top accounts and conducted customer lifecycle analysis to identify customer downgrades and churn reasons ● Mentor Success Managers to build the team’s Enterprise capabilities to strengthen customer relationships, identify and pursue growth opportunities, and reduce customer churn. -
Lead Customer Success ManagerCitrix May 2019 - Apr 2020Fort Lauderdale, Fl, Us• Responsible for managing and expanding strategic Citrix Cloud accounts with a portfolio value of $7M+ • Develop and implemented account plans to drive customer value and increased consumption, reporting on key success measures to demonstrate value and reduce risk of attrition • Manage internal relationships across Sales, Product Management, and Services to ensure a coherent and consistent customer experience • Fostered client relationships to establish status as a trusted adviser for clients • Customer Success, product adoption, education, communications, and active use -
Principal ConsultantCitrix Mar 2019 - Jul 2019Fort Lauderdale, Fl, Us• Provided consulting services across a wide range of industries by working with clients to understand their needs to design and deliver solutions to meet business objectives. • Responsible for delivering large technical deployments. Created architectural designs and deployed technical solutions to support users located across the globe. • Led cross functional teams to ensure the success for consulting engagements. Tracked progress towards objectives, overcoming challenges as needed to drive projects forward. • Built strong client relations by delivering on commitments, managing stakeholder expectations, and becoming a trusted advisor for my customers• Consulting Services, Solutions Architecture, On-Premise, Business Technology, Strategy -
Senior ConsultantCitrix Oct 2016 - Mar 2019Fort Lauderdale, Fl, Us• Managed international joint venture with Microsoft to develop a new service offering leveraging Microsoft Azure in business continuity solutions. The initiative required close collaboration with international cross-functional teams and software redesigns in order to capture a market opportunity of $50+ million.• Led a team of seven in the successful reengagement of an at-risk mobility client in Mexico (43,000 employees; $4.7 billion in revenue), winning follow-on work for the account and bolstering the company’s relationship with this strategic client. • Implemented state-of-the-art desktop solution for New York hospital (2,600 beds; 20,000 hospital staff), collaborating with hospital executives and medical staff to design a customized IT solution that supports executive, medical, clinical, and administrative teams while reducing operating costs and improving health outcomes. -
Senior ConsultantCitrix Nov 2013 - Oct 2016Fort Lauderdale, Fl, Us• Provided consulting services across 11 European and Middle Eastern countries, expertly managing language and cultural barriers. • Deployed Europe’s largest mobility solution , providing 1,000+ employees secure access to sensitive data and improving productivity of employees in the field. • Managed enterprise workforce analysis and cloud migration project that spanned three continents on behalf of a professional services client (14,000 employees; $3.6 billion in revenue) to reduce operational costs and to enable secure, remote workstyles. • Led 15 management strategy projects to review clients’ technical assets, service offerings, and organizational structures to report to senior management on the improvements required for their Citrix solutions. • International business, Technology Consulting and practice management, Emerging technology, Business analysis and reporting -
Worldwide ConsultantCitrix Jan 2011 - Nov 2013Fort Lauderdale, Fl, Us• Member of Worldwide Consulting team that develops and implements strategies for Citrix Consulting across four global regions.• Served on the management team that led the post-acquisition integration of Zenprise, a Mobile Device Management company, and designed a framework to integrate products into Citrix Consulting’s service offerings. • Developed a go-to-market strategy for the newly-acquired, mobile service offering and identified synergies to facilitate its integration into existing Citrix solutions. • Planned and hosted product seminars at annual corporate summit showcasing the new mobility product to 100+ existing and prospective clients to demonstrate the technology and capture additional business. • Authored 8 technical whitepapers addressing topics such as securing mobile communications and supporting Citrix infrastructures. • Information Technology Consultant, Consulting Governance, Emerging Technology
Chase Wright Skills
Chase Wright Education Details
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Nyu Stern School Of BusinessMaster Of Business Administration - Mba -
Georgia Institute Of TechnologyInternational Affairs
Frequently Asked Questions about Chase Wright
What company does Chase Wright work for?
Chase Wright works for Streamlabs Water
What is Chase Wright's role at the current company?
Chase Wright's current role is Head of Customer Experience.
What is Chase Wright's email address?
Chase Wright's email address is ch****@****ail.com
What schools did Chase Wright attend?
Chase Wright attended Nyu Stern School Of Business, Georgia Institute Of Technology.
What skills is Chase Wright known for?
Chase Wright has skills like Solution Selling, Financial Advisory, Consulting, Toolkit, Suppliers, Citrix, Business Networking, Customer Retention, Students, Software Solution Architecture, International Relations, Multiple Sites.
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