Chase Ortega Email & Phone Number

Pleasanton, Ca

Award-winning design agency. World-class packaging design & mfg.www.uneka.com---

San Francisco, California

Custom Packaging, Made Simple. | www.pakible.com (YC W15)---- First employee hired to lead, develop and scale customer success.- Responsible for qualifying and converting all inbound sales leads, and implementing customer support software/processes to scale our platform.- Exceeded bi-weekly sales goals by consistently delivering between 120-130% of expected quota month after month.- Cultivated recurring business relationships with many of our largest clients such as Boxed, Uber, and Instacart.- Researched, developed and launched our second product line (custom poly-mailers), which led to an increase in ~30% of the overall business.

San Francisco Bay Area

Reinventing the commute. | www.vride.com---- Responsible for leading growth, customer support, and operational management for the Northern CA office.- Led a team of 6 employees and was directly involved in hiring, training and influencing the performance and culture of our local office- Effectively managed over 100% growth in 2013, ranking 1st nationwide in total new volume growth per office.- Consistently exceeded customer retention quotas by finishing between 200-300% over goal per quarter.- Provided key account management to high profile clients such as LinkedIn, VMware and UCSF.* Acquired by Enterprise Holdings in 2016

Greater San Diego Area

www.sunglassoptical.com---Responsible for providing outstanding customer service, sales, and support on a daily basis. Consistently ranked as the #1 sales person based on total number of transactions and overall revenue sold per day. For several months I was put in charge of inventory management, shipping and receiving of over 7,000 units of inventory for retail and eCommerce operations. As a communication designer I was responsible for managing and creating digital media content, electronic billboard advertisements, and eCommerce website design and administration.

San Francisco Bay Area

My first venture after college. It was started with a small fund of graduation money and an ambition to start a branded apparel business from scratch. During this time I was solely responsible for all creative aspects of the brand including artwork creation, website design, clothing design, production management, sourcing, inventory management, customer service, marketing and sales. The company ended up dissolving in 2011, but it forever taught me how to get things done on my own, how to start and run a business in real-time, and most importantly how to fail and learn from mistakes in a positive way.

San Francisco Bay Area

The Levi's Workshop was a temporary pop-up shop on 580 Valencia in the Mission District of San Francisco. It was one-part old-fashioned print shop, one-part community hub, and one-part retail shop based on promoting the Levi's "we are all workers" campaign. My responsibility was to engage, educate, and actively welcome and interact with customers in the workshop. Additionally, I was responsible for organizing, scheduling, and supervising project workstations and coordinating special events such as speakers, bands, and art shows.