Chase Rand Email & Phone Number

Brentwood, Tn, Us

La Vergne, Tennessee, United States

• Manages a diversified portfolio of 6 key accounts, generating +$125M in annual sales.• Develops and implements account strategies to increase customer satisfaction and retention rates.• Collaborates with cross-functional teams to identify and address customer issues, ensuring prompt resolution and maintaining high levels of customer satisfaction.• Provides regular updates to senior management on account performance and opportunities for growth.• Consistently met and exceeded quarterly and annual sales targets.• Analyzes account data and market trends to identify growth opportunities and inform account strategy.• Collaborates with internal teams, including Sales, Marketing, and Operations, to ensure client satisfaction and success.

La Vergne, Tn

•Actively monitored daily account activities for top retailers such as Amazon, Walmart and Target which include; case issues, meeting customer service level agreements, order verification, other compliances. Sales exceeding $350M combined a year. • Provided accurate reporting on open orders, aging orders to retailers utilizing Microsoft skills such as VLOOKUP and Pivot Tables and others. Provided update to order status to customer which reduced overall backlog orders and maintaining agreements. • Worked with multiple departments in the organization and communicate effectively on transportation, operations, product and credit on claims issues with customer orders.• Provided analytical data on Sales history showing trends, charts, and current market conditions utilizing QLIK; an internal business intelligence platform which provides customers real time data. • Provided updates and monitor retail customer portals daily and dispute chargebacks on account. • Onboarded 10+ accounts in 2021, ensured deadlines were met and budget. • Ensured shipments were sent out on time with customer expect ship dates and delivery deadline. • Disputed over $200k chargebacks in FY21; resulting in favor of company.

Greater Nashville Area, Tn

- Advises Officers and Airmen on Military personnel issues and programs. - Conducts interviews to determine individual interests, qualifications, and personnel data.- Helps commanders develop career information and motivation programs. - Manages selective reenlistment and career airman reenlistment reservation programs. - Monitors programs and provides reports and statistics.- Creates, maintains, and audits personnel records.- Maintain record information in unit, field, and PDS record systems.

La Vergne, Tn

- Performed cost analysis and cost reductions on automotive fasteners being sold to Tier supplier and major OEM’s. - Oversaw all sales activities and accounted for + $200K in new sales during FY17.- Ensured timely responses to customer requests by managing internal activities related to new quotation, cost estimation, price negotiation, engineering change requests, etc.- Interacted well with other departments including product control, quality assurance, sales to ensure quality products and on time delivery targets for product launches are met.- Managed and creates Mass Production schedules to meet Start of Production. - Monitored current Fiscal Year’s Sales spreadsheet, and track trends of sales.- Assisted warehouse personnel with monitoring inventory levels of + 100 parts. - Built and sustain long-term relationships with the customer, including key personnel in engineering, and purchasing.- Actively seeks out new business opportunities by expanding customer relationships.- Monitored monthly production trends of Tier 1, 2, 3 Automotive Suppliers and ensures parts are delivered on time.

Little Rock Air Force Base Arkansas

- Responsible for overseeing a small team of five security personnel who assisted me in safeguarding highly important aircraft and two command & control facilities. - Conducted 150 + Random Anti-terrorism measurements, which identified certain security vulnerabilities and up channeled security deficiencies to Higher Headquarters.- Provided excellent public safety and security of over 30,000 on base residents and local area residents. - Investigated and led other patrolmen to five unusual security incidents related to government property and resources. Conducted interviews and filed reports which were instrumental in solving the cases.- Patrolled nearly 6,100 acres enforcing law enforcement directives and investigated violations of the Uniform Code of Military Justice, to include county, state and federal laws. - Conducted and led initial investigations to eight breaking and entering cases, responded to and prevented pilferage of government property and classified information. - Apprehended and detained 10 individuals with outstanding warrants utilizing the NCIC/ACIC data base.- Wrote 29 citations for speeding while utilizing RADAR and LIDAR speed detection equipment.

Marine Corps Installations Pacific Camp Hansen

- Conducted 245 personnel searches, seized over 20 contraband items, and strictly enforced Brig compliance standards. - Coordinated with United States Forces Japan Headquarters, Pacific Command, & Joint Services on inmate transfer, reception, and prisoner release requirements. - Escorted five maximum-security individuals to court. Was tasked with monitoring the inmates and ensured that the prisoners were in good health and did not escape custody.- Responded to 5 suicide attempts by inmates, initiated self-aid buddy care and secured scene until medical personnel arrived.- Embedded with 40 United States Marine prison guards and worked with them to safely secure over 40 minimum, medium, and maximum custody prisoners. - Maintained and managed the prisoner workforce tracker. Efficiently recorded $5,200 work-force hours, which resulted in saving the United States Government $27,600.

Kadena Air Base Okinawa Japan

- Provided emergency response & enforced traffic laws within a 58-square-mile jurisdiction, supporting over 24,000 personnel. - Apprehended 12 offenders for shoplifting at the Base Exchange Store and assessed the crime scene. Provided detailed police reports to prosecutors which aided in a 100% prosecution rate for every individual involved.- Acted as a first responder to building alarm activations. Secured flight line restricted areas for 101 Protection Level 2/3 aircraft and assets valued at $6 billion.- First responder to active shooters, bomb threats, suspicious packages. Communicated effectively to the Control Center to help mitigate threats and helped restore normal operations. - Conducted five controlled area narcotic site surveys valued at $3 million, and ensured facilities were in 100% compliance with Air Force regulations. - Deterred juvenile activity occurring on base by assisting Office of Special Investigations unit on local crime prevention activities. - Detained 18 drivers driving under the influence and preserved relevant evidence for prosecutors to pursue prosecution.- Completed annual training requirements such as Computer Based Training, O.C., Baton certification, CPR certification, lethal and non-lethal ammunition, and bi-annual handgun and rifle training.

Marine Corps Installations Pacific Camp Foster

- Maintained Status of Forces Agreement (SOFA) and registered vehicle database of 100,000 + personnel. - Provided outstanding customer service to Department of Defense (DOD) personnel and local civilians.- Managed personal vehicle registrations and ensured all vehicle information was up to date with local laws.- Detailed oriented; Provided up to date vehicle and driver information to four United States Forces Japan law enforcement agencies in Japan. - Acted as a military liaison for Okinawa Land Transportation Office (LTO) when regarding vehicle registration issues for military personnel.

Kadena Air Base / Balad Air Base Iraq

- Deployed to Joint Base Balad, Iraq in support of Operation Iraqi Freedom and Operation Enduring Freedom- Secured Department of Defense’s airfield and protected 29,000 transient/deployed United States and Coalition Forces. - Monitored Closed Circuit Surveillance System (CCTV) consisting of 50 camera feeds and prevented theft of government property. - Assisted with the issue of nine be-on-the-look-out (BOLO) fugitives in regards to crimes committed and preserved camera footage for investigators.

Camarillo, Ca

- Provided outstanding customer service and directions to patron around the Country Club grounds.- Assisted with setting up tournaments year round, rental clubs, golf cart staging, cleanliness and accountability of golf assets on a daily basis. - Opened and closed the Pro Shop at appropriate times and ensured Point of Sales systems were closed out daily. - Acted on behalf the Manager and Director of Golf by administering existing policies and club regulations. - Utilized Point of Sales register to collect golf fees and makes retail merchandise sales.

Bachelor Of Science (Bs), Criminal Justice

Associate Of Arts (Aa), General Studies

Associate Of Arts And Sciences (A.A.S.), Criminal Justice

Associate Of Arts - Aa, Human Resource Management