Chase Ring Email & Phone Number

Lakeland, Fl, Us

Charleston, South Carolina Area

(TBF)

Charleston, South Carolina Area

(TBF)

Charleston, South Carolina Area

Sanitized and prepared customer data for use in Data Analytics projects.Managed revolving projects and kept them within timelines to ensure prompt return.Managed "loot" application project

Charleston, South Carolina Area

Achievements: Created and continue to maintain “AFBreaker” utility. This tool eliminates the need to rely on a secondary teams 24+ hour process to receive and process file requests, and turn the process into one that provides instant results independent of the secondary team.Responsibilities: The responsibilities listed will be identical to the previous position "BBIS Enterprise Solutions Specialist."• Assisting clients to resolve any and all issues that arise from use of the software• Identify and communicate solutions and troubleshooting steps to clients through phone calls and email• Manage and prioritize cases to ensure clients receive timely responses, and effective solutions• Creating and dispatching tickets for work items to appropriate database/development teams on behalf of clients• Collaborate and work with team members to resolve cases, and add additional content to online resource guides (Knowledgebase)• Serve as intermediary for product development team and client for resolution of product related issues

Charleston, South Carolina Area

Achievements: Took over updates and maintenance of internal tool "Simplify."​ This tool is used to help automate multiple tasks that are vital to Support operations.Responsibilities: The responsibilities listed will be identical to the previous positions "CRM Enterprise Solutions Specialist."• Assisting clients to resolve any and all issues that arise from use of the software• Identify and communicate solutions and troubleshooting steps to clients through phone calls and email• Manage and prioritize cases to ensure clients receive timely responses, and effective solutions• Creating and dispatching tickets for work items to appropriate database/development teams on behalf of clients• Collaborate and work with team members to resolve cases, and add additional content to online resource guides (Knowledgebase)• Serve as intermediary for product development team and client for resolution of product related issues

Charleston, South Carolina

Achievements: Created and continue to maintain “TFSauce” application tool to simplify process of searching for, and displaying related information about, client records located in Team Foundation Server.Responsibilities: • Assisting clients to resolve any and all issues that arise from use of the software• Identify and communicate solutions and troubleshooting steps to clients through phone calls and email• Manage and prioritize cases to ensure clients receive timely responses, and effective solutions• Creating and dispatching tickets for work items to appropriate database/development teams on behalf of clients• Collaborate and work with team members to resolve cases, and add additional content to online resource guides (Knowledgebase)• Serve as intermediary for product development team and client for resolution of product related issues

Charleston, South Carolina

Achievements: Created and continue to maintain "Hot Sauce" administrative account database. Utilizes encryption, user accounts, statistic tracking and other featuresResponsibilities: • Assisting clients to resolve any and all issues that arise from use of the software• Identify and communicate solutions and troubleshooting steps to clients through phone calls and email• Manage and prioritize cases to ensure clients receive timely responses, and effective solutions• Creating and dispatching tickets for work items to appropriate database/development teams on behalf of clients• Collaborate and work with team members to resolve cases, and add additional content to online resource guides (Knowledgebase)• Serve as intermediary for product development team and client for resolution of product related issues

Charleston, South Carolina Area

Responsible for creating and maintaining Git repositories.Creation of windows based applications using C# and multiple Microsoft SQL 2008 r2 databases.Planned and wrote an internal tech support application to assist internal users in helping customers resolve problems.Sentinel Works is a company that focuses on creating solutions to energy monitoring and management.

Mount Pleasant, Sc

Worked on various C# and ASP.NET applications for a variety of different companies.Some projects include: a government contract project, a music cd burning application for vendors, as well as collaborating on and implementing a coaches communication platform for a large football organization.

As a pharmacy technician, I was responsible for receiving prescriptions from customers, and ensuring that they were filled and ready for the customers by the promised time. Some of the responsibilities and tasks required to do so include:Input processing of prescription, processing insurance claims, filling the prescription, ensuring accuracy of all items before handing off to a pharmacist, and then helping customer through the POS and answering questions. All in about 15 minutes.