Lumen National Channel Manager exclusively supporting Sandler Partners.* Sandler Awarded National Channel Manager of the Year in 2022, 2023, 2024* Sandler Awarded ‘Largest Revenue Growth Overall’ for 2023, moving Lumen from #15 to #2 in <12 months. * 2023, 170% to plan / 2022, 160% to plan * #1 NCM YTD 2023 @ 175% to plan. 55% YOY yearly Growth since 2022. * Decreased commissions disputes by 89% from 2022 to 2023. This increased the comp ticket resolution percentage from less than 2% to 75%

Working with Master Agents to recruit and support VARs and MSPs, covering the East half of the US. Together we educate, strategize, and win! * Took the lead on a new title/role in an effort to tap into the MSP/VAR space across the nation. 1 of 2 positions covering the U.S. * Successfully Recruited, onboarded, and currently supporting & educating 150+ new Sub Agents in 2021!* Developed an on-boarding strategy in the new VAR/MSP role that led to the creation of 2 additional positions. * 167% YTD Sales Performance for 2021

As a Channel Manager, I oversee an account base of about 50 partners in Ohio, PA, IN, and MI. I manage and enable all aspects of the partnership, delivering access to the onboarding, tools, training and support you need to be a powerful seller of CenturyLink solutions. The best part of my job is enabling partners to guide customers through the process of identifying their needs and the strategic implementation of CenturyLink solutions, and then serving them post implementation to ensure their satisfaction.CenturyLink (NYSE: CTL) is a member of the S&P 500 Index and the Fortune 500. We’ve helped build agile IT systems for many of the world’s largest brands and companies.

As the Lead Enterprise Account Manager with CenturyLink, I manage a $5 million annual book of business with clients in various verticals in Central and Northern Ohio. I function as the team’s quarterback, ensuring we meet all commitments and deadlines. I manage a team of support resources, monitor performance, troubleshoot and resolve problems. Most importantly I always have and will strive for the best customer experience while under my care. CenturyLink partners with our clients on the many opportunities and challenges they’re trying to manage, including: ✦ Collaborating with CEOs, CIOs, CTOs and IT Directors to modernize their network and IT environments to remain secure and competitive.✦ Helping CIOs, VPs of Network Architecture, and IT Operations Managers evaluate effective SD WAN solutions to help prevent latency from driving away business.✦ Devising solutions to defend your infrastructure assets and websites with Managed Firewall, Network-Based Security, IPS & VPN, and DDoS Mitigation.✦ Enabling corporate buyers, change agents and business influencers to gain the agility to compete, save on infrastructure costs, and increase efficiency with connections to the cloud, hybrid cloud solutions and managed services.CenturyLink is proud to have been named the #1 U.S. carrier for Ethernet services in Vertical Systems Group’s year-end 2017 analysis. Learn more about us by viewing our media below. "

Entrepreneurial driven executive leading the strategic development and execution of Cologix’s sales and brand presence in the Columbus market as well as across our North American Platform. Experience includes: team collaboration, hunting, account management, experienced service sales, identification of target customers, marketing strategies and campaigns. Growing pipeline through integrated marketing strategies and campaigns; attending, managing and executing third-party events to generate awareness and drive pipeline for top industries. Continuously analyzing competitive environments and corporate trends with colocation, cloud, and space/power.Leverages existing relationships, channel partnerships, and prospecting to develop sales opportunities to identify, penetrate and close local target accounts. Identifies opportunities for local customers who may be interested in Cologix services in other markets, including, NY/NJ, Dallas, Jacksonville, Lakeland, Minneapolis, Montreal, Toronto & Vancouver.

PBX / Hosted Phone System consultantPhone system designAuto Attendant / Multi-Level IVR DesignAuto Attendant Call Script Writing Auto Attendant Call Script RecordingHardware Reseller / Programer Cat 5/6 Installer - BasicRingcentral White Glove ImplementationRingCentral Platform Training Roll-Out/Implement Design Expert Available for short term projects, consulting, training programs,

#1 Small Business Acquisition Seller in the US Q1-Q4 2017! * Exclusively National Business Trip Winner* AT&T Winner's Club 2017 * Six Sigma Green Belt* Customer Service Excellence Award Winner* Ohio President's Champion Award Winner* AT&T's Business Management Development Program leader* Average 150% weighted attainment YTD 2013-2015* #1 RingCentral seller in Small Business at AT&T in U.S. In 2014 + top 3 for 2015+2016* Hosted IVR connoisseur *Jack of all Trades, Master of none 😎*Managed relationships several Solution Providers, bringing me to 300% in Wireline and mobility targets drive new business activity within 55 zip codes and a customer base of 20k. Support existing accounts with current landline, internet, and wireless solutions as well as generate new business activity with existing and NEW accounts. Trending to grow total billable revenue by 10% YOY

Small Business Account Manager in the Columbus and surrounding areas. Assisted 8 Corporate Retail stores manage business activity and growth. Met daily with sales teams and leadership to drive business activity. Closed leads and help generate new accounts with daily coaching sessions with retail sales reps and management, customer appointments, and cold calling.

• Moved store from SM1 (avg of 300-400 new and renewal contracts) to SM2 (avg of 600-1000) within 6 months of taking store over. • Managed, coached and developed 6 of top 10 reps in district in 2011• Ranked Top Five in Tri-States, and number ONE in SOH for accessory per opportunity in Q4 2011. Increased store APO 56% from Q3 to Q42011.• Implemented district weekly shout out emails and monthly “Top Dawg” lunches with DM as well as “Rep of the Month” trophies. DM used idea for “Store of the Month” trophies.• 97% to goal in Customer Satisfaction Feedback in 2011• Ranked 1 in district for Operating Income initiatives for Q4 2011. This includes restocking fee collection, phone and accessory return rate, ESK utilization, paperless billing, discounts, upgrade overrides, and data device mix.

• Exceed & Grow New Business Accounts on multi-year agreements for research, litigation & area specific service subscriptions.• Aggressive telephonic prospecting and cold calling to 1-2 attorney firms and 1-49 attorney firms in remote territories of Missouri and Iowa • Strong relationship and heavy communication with territory managers to ensure face time with clients .• Outbound calls to prospects & previous clients to gain New Business Commitments. Average daily phone time 4-6 hours.• Outbound emails with presentations on tailored products and services

• Managed and developed sales force to ensure achievement of store targets, operational goals, and customer satisfaction. Discovered each reps motivation and drive and worked individually with them to create a development plan personalized to their own style of selling. • Created daily and weekly contests and goals to increase store performance pertaining to targeted metrics and other areas of development. • On sales floor 90% of time assisting sales reps in all sales transactions to ensure efficient, courteous handling of customer requests, including sales, billing/service problem resolutions, and technical issues. Coached reps on creatively tying these scenarios into opportunistic transactions, touching all measured key performance behaviors; new lines, upgrades, home solutions, features, accessories, data device mix, etc. • Assigned as the traveling manager to cover locations when the manager was out or when the store was struggling with particular metrics. Ensured reps kept focused and store maintained and exceeded store targets

• Consistently exceeded company set goals in wireless and wireline products. Ranked top two in store location in all sales categories every month (07/07-12/08)• Ranked number one sales rep in Southern Ohio for month of November 07 and ranked top 5 in Southern Ohio for 12 consecutive months

• Supported the Dayton/Cincinnati district by collecting, organizing and interpreting data reflecting daily, weekly, and monthly results. This increased our district sales performance by an additional 45% YOY• Assisted in recruiting and developing new hires as well as the complete process of the opening of new locations from staff to inventory and office supplies• Created competitive spiffs to motivate the district with a competitive sales environment. • Supported the District and Store Managers with monthly expense reports, corporate card approvals and organizing, creating and participating in monthly staff meetingsLeft this company for personal growth in experience and pay.