Chasidy Capps Redig Email and Phone Number

-Perform hundreds of intra-oral scans utilizing the latest iTero technology with great skill and accuracy-Gather all necessary information from patients regarding dental/medical history, objectives, and imaging as well as accurately documenting those details in each patient's chart-Deliver product and pricing information clearly and with confidence; answering any questions, helping each patient assess which model and payment option best aligns with their lifestyle, and ensuring that each patient has complete clarity on the process of their individualized treatment-Maintain a sanitized, clean environment by following all guidelines to ensure the health, safety, and wellbeing of patients-Preparing equipment and organizing supplies to ensure efficient daily operation-Remain up to date on policies, practices, and any other relevant information by way of attending extended learning courses and completing certification exams-Travel to other locations within the company to assist when needed with both regular operations as well as training new hires on practices, procedures, and utilizing the iTero technology accurately-Execute various customer service and reception tasks such as scheduling appointments, answering phone calls, greeting patients, assisting with the check-in process, and ensuring that each patient is receiving accurate communications-Assist with daily, weekly, and monthly tasks such as taking inventory, stocking supplies, performing routine communication checks, technology audits, weekly information checks across platforms such as Google, Yelp, Apple Maps, etc., updating district spreadsheets and other Excel files, video reviews, and recording data for EOD reports-Received multiple five-star reviews across multiple platforms mentioning me by name noting my friendliness and how thorough, informative, and professional my approach is in the workplace.

-Tend to customer’s needs by communicating effectively and remaining present-Ensure that all product is stocked properly and taking inventory quarterly-Sanitize all work surfaces and equipment-Remain up to date on all product information by way of research and communicating directly with distributors-Assist customers with navigating the selection and locating products that suit their requests

-Prepare operatories with necessary equipment for each procedure-Assist doctor during all procedures by way of four handed dentistry-Sterilize instruments and sanitize work surfaces to ensure the safety of all patients-Greet and direct patients as well as schedule any additional appointments-Advise patients on oral hygiene processes and necessary aftercare-Update dental records and digitize existing files

-Record thorough intakes and medical histories for each new and reactivated patient.-Administer radiographs and diagnostic scans for all patients with great efficiency.-Record accurate height, weight, and vital signs for each patient.-Responsible for charting all information regarding patient intakes, medical histories, diagnostic tests performed, and treatments received.-Maintain a sanitized, clean environment to ensure the safety and wellbeing of patients.-Remain attentive and assist Doctors in treatment as needed.-Execute customer service tasks such as: scheduling appointments, answering phone calls, processing payments, mailing referral cards, and correspondence via text and email.-Preparing equipment and organizing supplies to ensure efficient daily operation.-Performing office tasks, including: filing charts, paperwork, and EOBs. As well as pricing and stocking inventory.

-Remaining knowledgeable on products by way of research and attending classes.-Managing customer's needs by ensuring timely service, quality products, and informed presentation.-Cleaning and sanitizing to ensure public safety.-Carefully crafting drinks in a timely manner to ensure prompt and accurate service.