Qualified organized creative professional with a stable work history. 15 years of customer service with 7+yrs of Restaurant Managment for high-volume, fast casual restaurant with marketing skills and inventory management

Overseeing of all the restaurant's operations, which includes interviewing, promoting and when necessary, terminating staff members. Manage Food and Beverage inventory (purchasing of food, supplies and equipment, and dealing with suppliers and vendors). Building team capacity through training on service operations, wine and cocktail knowledge and applied courtesy and tact in providing quality customer service to guest in accordance to our company standards. Working closely with owners reviewing P&L, labor cost, inventory control. Maintain our POS system Focus, setting up canvas, system troubleshooting, credit card processing and monitoring daily reports. Updating social media accounts and website. Cross posting, food photography, updating business information keeping it current. I.e. Facebook, Instagram, twitter, yelp, trip advisor, Wordpress. Certified Food Service Manager Exp 2019Regional FSE Certified Exp 2019MART certification completed in 2015 by Virginia Alcohol and Beverage Control Event coordinator, setting up and creating promotional events while teaming up with brand consultant and representatives. Promoting their brands and attracting new guest to our restaurant.

Motivating staff and guest with a fun, professional and entertaining atmosphere and making sure the bar operation run efficiently.Crafty and creative mixologist, competed in local competition in the Hampton roads area.Promoted to General Manager in 2014.

Bar Manager Maintained the daily operating task deposits, ordering / inventory control, scheduling and promotions. Booked entertainment for two of owners locations.

Certified Pharmacy technicianWork closely with store pharmacists in a professional environment to help prepare and give out prescription medication. Take prescriptions over the phone and in person, under the supervision of a certified pharmacist. Mix medicines, count pills, measure medication, label and give instructions for medicine, inventory control and applied insurance and completed proper billing. I.e. Aetna, optima, Tri Care, Anthem, Humana, Medicare claim for medical supplies.

Made sure the bar operations ran efficiently. Assisted General Manager with supply pickups and promotional events.