**Team & Employee Management:**• Manage a team of 15+ employees across multiple locations.• Recruit, interview, and hire new staff members• Develop comprehensive employee training programs and guides.• Lead employee meetings and performance reviews• Foster a positive and collaborative workplace culture.• Direct daily tasks, assignments, and job responsibilities for employees.**Client Relations & Services:**• Build and maintain long-term client relationships.• Coordinate job scheduling based on client needs and project scope.• Oversee client inventory management and resolve discrepancies.• Manage client visits, walkthroughs, and project estimates.• Assist clients with shipping claims and import paperwork.• Address and resolve client complaints efficiently.**Accounts Receivable:**• Review and manage monthly client invoices and collections.• Process credit card payments and track account statuses.• Ensure accuracy of daily billing and client account entries.**Fleet Management:**• Monitor daily vehicle inspection reports and address fleet issues.• Schedule fleet maintenance and repairs, ensuring regulatory compliance.• Manage fleet registration, safety, and security protocols.**Office & Warehouse Management:**• Maintain office supply inventory and ensure building security.• Oversee warehouse receivables, inventory accuracy, and loading processes.• Manage inventory control systems to optimize efficiency.

• Maintained client relationships, coordinated project scheduling, and resolved complaints.• Ensured accurate billing and client account records.• Managed office supplies, warehouse operations, including inventory control and receivables accuracy.• Created company logo and branded marketing materials.

• Authored, illustrated, and self-published a children’s book, focusing on the theme of self confidence and the utilization of one's strengths.• Illustrated and self-published a children's coloring and activity book.• Created social media post to create engagement and interest around book release.

• Created engaging artwork for social media platforms to increase user engagement• Managed website and social media accounts to ensure consistent branding and messaging• Organized and hosted successful events, collaborating with artists and musicians for unique experiences

• Created timelines for projects and maintained calendar for multiple projects with various deadlines.• Designed marketing collateral for multiple departments and maintained company brand consistency.• Designed and laid out several yearly publications for Girl Scouts of Northeast Texas.• Designed engaging emails in HTML for newsletters and various mass communications.

• Selected for an internship from over 1,000 applicants, demonstrating exceptional skills and a strong passion for graphic design.• Assisted in layout of monthly publication, ensuring cohesive design and brand consistency.• Created various logos for events, showcasing creativity and attention to detail.• Designed signage for various usage, demonstrating versatility in design skills.

Started in 2004 as a Valet driver to my final position as Front Office Manager where I lead a team of 10 people.