Chassity Baker Email & Phone Number

Kirksville, MO, US

Managing Program Supervisors and ensure quality of services for families in Self-Direction.

Remote

“Helping to make self-directed services easier to transform lives” by assisting families with enrollment process.

Missouri, United States

Processing to enroll new employees for self-directed services. Creating and maintaining reports for Program Management. Running reports for daily production. Training new employees on processing. Responding to client escalations to ensure accuracy.

Kirksville, Missouri

Kirksville, Missouri

Primarily legal aid and secretarial work. Also property management for rentals and personal assistant job duties.

Dental Clinic- Kirksville

Front desk at a busy dental clinic. Check in/our patients, take payments, handle phone calls, scheduling, checking insurance, handling prior authorization with Medicaid, assisting with dental student rotation schedule, filing.

Scheduling, Answering phones, Accounts Receivable/Payable, Typing, Legal Secretary duties, client billing, handle the files for the city prosecutor, communicate with opposing counsel for documentation.

-Supervised call center interviewers to achieve goals set by company policy and client requirements, -Monitored interviewers for quality and training purposes and assisted them with the quality of their calls, -Set up job folders for projects, organized paperwork, and closed out projects at the end of the month, -Assisted interviewers with scheduling.

Bachelors, Criminal Justice Administration

Activities and Societies: Alpha Sigma Lambda

Bachelor Of Science (Bs), Criminal Justice And Corrections

Bachelor Of Science (Bs), Criminal Justice And Corrections

Associate Of Arts (Aa), Women'S Studies

Activities and Societies: Phi Theta Kappa, volunteer and work study at Victim Support Services, Inc.

Education record

Activities and Societies: National Honor Society, Varsity Cheerleading, Dance Squad, Student Council, Renaissance, Baseball & Football.