Chastity Hunter Email and Phone Number

As AVP of Operations at EmployReward Solutions, Inc. (ERS, Inc.), I oversee the administration and performance of the Ticket to Work Program, a federally contracted employment network with the Social Security Administration (SSA). I manage a team of 11 Supervisors and 70+ staff members, ensuring compliance, quality, and customer satisfaction.I have over 25 years of experience in management, with a focus on operations administration, office operations, and leadership development. Before joining ERS, Inc., I was a Unit Manager at Assurant, where I led a unit of 25 employees, handling claims processing, customer service, and training. I have successfully implemented multiple process improvements, resulting in increased efficiency, accuracy, and productivity. I am passionate about empowering and developing my team members, fostering a culture of collaboration, innovation, and excellence.