I graduated from Robert E. Lee High School in 2015 and have been working as a Operations lead since July 2024. I have developed core competencies in problem-solving, professional communication, and multitasking in a collaborative environment.In my current role, I lead as a OperationsLead, achieving high customer satisfaction through passionate service. I also enhance operational efficiency with strategic multitasking and proactively prevent miscommunication to ensure business integrity. I have demonstrated my skills in handling 50+ inbound contacts per day, typing 50+ wpm, serving as a direct line of contact for the CEO for his business matters, and as well all employees beneath me. I am motivated by delivering excellent customer service and contributing to the team's goals. I can bring diverse perspectives and experiences to the organization, as I have also worked as a Senior Cordinator Resolutionist, Transportation Specialist at Modivcare and a Manufacturing Associate at NIBCO INC. in the past.