Datacenter Operations Manager
• Full operations management responsibility of the company’s mixed-use and retail data center business. Developed and managed the SSAE16 controls and audit processes for the centers located in Las Vegas, Sacramento, San Jose and Santa Ana. Managed a team of 16 covering process and operations at these four sites totaling over 52,000sq’ space. Additionally these sites provided hub and core networking for the company’s 50,000+ customers in 3 western states. • Provided cross-departmental roles… Show more • Full operations management responsibility of the company’s mixed-use and retail data center business. Developed and managed the SSAE16 controls and audit processes for the centers located in Las Vegas, Sacramento, San Jose and Santa Ana. Managed a team of 16 covering process and operations at these four sites totaling over 52,000sq’ space. Additionally these sites provided hub and core networking for the company’s 50,000+ customers in 3 western states. • Provided cross-departmental roles as Data Center Subject Matter Expert; Product Engineer for Marketing, Data Center Specialist for Infrastructure Engineering. Collaborated with engineering on upgrades to the other switch collocation facilities throughout California, Nevada and Texas to raise them to Tier level datacenter centers.• Developed fully integrated, customer, product and facility operations ‘Data Center Infrastructure Management’ (DCIM) application platform, utilizing DevOps teaming concepts. Application used by entire organization to provide a customer-centric support and management experience for the retail datacenter customers.• Developed and built custom main-plant and power distribution monitoring system with Wattnode CT collectors by Modbus to SNMP where custom pollers inserted meter data in to a MySQL database. Power data was used to track for reporting and Green efforts at the data centers.• Custom designed and built datacenter HVAC hot and cold aisle containment system reducing cooling energy by 27% while effectively increasing center cooling capacity with existing HVAC systems. Show less