Aristea Chatziioannou Email & Phone Number

Jersey

I currently lead the overall leadership and strategic management of the Cafe Ube brand, overseeing all coffee shops and bars across multiple locations. My responsibilities include managing comprehensive staff duties, ensuring consistent delivery of high-quality food and beverages by collaborating with the Head Chef, and Operations Director maintaining rigorous quality control standards at all sites. Additionally, I am responsible for training, and managing a diverse team across multiple locations, ensuring seamless daily operations. I successfully manage compliance with various regulations, including health and safety standards and food safety regulations, resulting in all cafes receiving a 5-star rating from the government's eat-safe hygiene system. I monitor budgets, optimize profitability for Cafe Ube at multiple sites, and effectively manage expenses to maintain fiscal responsibility. Finally, I implement strategies to maintain high service standards, address customer issues, and participate in marketing and promotional activities to boost customer engagement and increase brand recognition for the Cafe Ube brand.

St. Helier, Jersey

I facilitated and optimized operations across multiple outlets to drive operational excellence and efficiency. I made data-driven decisions for streamlining functions, resulting in quick and effective problem-solving. I led and motivated the team to foster a cohesive and productive attitude. I implemented detailed quality control measures, leading to consistent product and service standards. I managed the inventory to ensure optimal stock levels and fiscal responsibility. I prioritized and elevated the customer experience, leading to increased satisfaction and positive feedback.

Jersey

Managed front-of-house restaurant operations for seamless day-to-day functioning. Ensured customer satisfaction by providing excellent service and addressing complaints. Oversaw events and large functions.

Rhodes, Greece

I contributed to the grand opening of Maya Exclusive Resort and worked closely with the senior team to establish standard operating procedures for all food and beverage outlets. I also trained the team to ensure a smooth operation. I coordinated with the Maître d'Hôtel to manage the day-to-day operations and maintain inventory to improve sales. As a result, I successfully managed all food and beverage sites within the resort. I supported the teams to provide excellent customer service and achieve high levels of client satisfaction by providing ongoing training to all staff. I managed the workload and ensured the effective functioning of restaurant activities, maintaining excellent standards.

Greece

Lardos Beach, Rhodos

Rhodes Island

Thessaloniki

Thessaloniki

check in agent

Bachelor'S Degree, Occupational Safety And Health

Professional Butler Diploma, Management

Excellent dinning, afternoon tea, High tea, silver service standards. Positive attitude and good communication skills. Commitment.

Diploma Of Vocational Training / Accreditation, Head Of Administration & Economy In The Tourism Sector

Diploma Of Vocational Training / Accreditation, Hotel/Motel Administration/Management

Europian Frirst Aid Certificate, First Aid

Education record